Problem with default inbound call

Asterisk Asterisk Support
1

Trying to restore an Asterisknow system after crash on old hardware. Using what used to be a working back-up but now there seem to be problems.

After a little tweaking, line to line and outbound dialing all work find. Inbound however errors out rather tersely. Here’s the console display from the inbound call:

…
Connected to Asterisk 1.4.18.1 currently running on localhost (pid = 2593)
…

Verbosity was 5 and is now 11
– Executing [MY PHONE NUMBER@from-trunk:1] Dial(“SIP/MY ID-b5800f38”, “local/7000|30|r”) in new stack
– Called 7000
– Executing [7000@default:1] Goto(“Local/7000@default-3a10,2”, “voicemenu-custom-1|s|1”) in new stack
– Goto (voicemenu-custom-1,s,1)
– Executing [s@voicemenu-custom-1:1] Answer(“Local/7000@default-3a10,2”, “”) in new stack
– Local/7000@default-3a10,1 answered SIP/jmckim-b5800f38
– Executing [s@voicemenu-custom-1:2] Wait(“Local/7000@default-3a10,2”, “1”) in new stack
== Auto fallthrough, channel ‘Local/7000@default-3a10,2’ status is ‘UNKNOWN’
== Spawn extension (from-trunk, 8317044004, 1) exited non-zero on 'SIP/jmckim-b5800f38’
localhost*CLI>

Looks like it’s ending in error (status is UNKNOWN). It’s for sure not playing my welcome menu.

Any ideas on fixing or how to get more debug info?

Thanks.

2

asterisk -rvvvvvvvgc

Is that an IVR?
u may try to recreate that IVR or verify all files/announcements are there?
you can try redirect the calls to an IP Phone in the meantime.

3

It is an IVR.

Weren’t sure if you were intending that I start * with “asterisk -rvvvvvvvgc” In any case, I tried it but it gives identical result.

Rebuilt the menu. Still nuthin’.