Problem Sending Voicemail

I am trying to send voicemail from within my mailbox:

0005 => xxx,name,email,

I have:


I hit opt(3) then opt(5). it asks for an extension I enter 0005 (myself) and all it does it repeats the extension back to me then returns to the main voicemail menu.

any ideas?

incidentally when I do same => n,VoiceMail(0005) and send the message that way it works fine.