Good morning to everyone!
I have a problem in the URA, when I make an internal connection through the softphone it works cool the options of the URA, however when I dial out and I type any option (In case I typed Option 2), it gives error.
I’ve already checked everything and can not find where the problem is occurring, I need your help.
Below is the log of outbound connections to the URA (the problem occurs), and the log when it is an internal (working) extension.
Note I put xxxx in front of the numbers to hide here.
OUTLINE DISCUSSION FOR THE URA:
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [xxxx3401@default:1] NoOp(“SIP/10.6.10.250-0000005a”, “LIGACAO DE 11xxxxx8883 PARA xxxx3401 NO CANAL SIP/10.6.10.250-0000005a”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [xxxx3401@default:2] Set(“SIP/10.6.10.250-0000005a”, “CHANNEL(language)=pt_BR”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [xxxx3401@default:3] Set(“SIP/10.6.10.250-0000005a”, “DSTORIGINAL=xxxx3401”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [xxxx3401@default:4] Set(“SIP/10.6.10.250-0000005a”, “AGISIGHUP=no”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [xxxx3401@default:5] UserEvent(“SIP/10.6.10.250-0000005a”, “SnepDial, Caller:11xxxxx8883,Dest:xxxx3401”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [xxxx3401@default:6] GotoIf(“SIP/10.6.10.250-0000005a”, “1?snep”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx_builtins.c: Goto (default,xxxx3401,10)
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [xxxx3401@default:10] AGI(“SIP/10.6.10.250-0000005a”, “snep/snep.php”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/snep/snep.php
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> xxxx3401 INFO (6):Connection attempt from 11xxxxx8883 (SIP/10.6.10.250-0000005a) to xxxx3401
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> xxxx3401 INFO (6):Rule Date is Valid
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> xxxx3401 INFO (6):Running the rule 64:Entrada URA (Externa)
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> xxxx3401 INFO (6):Definindo centro de custos para 1.
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> xxxx3401 INFO (6):Reescrevendo destino para s
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: AGI Script Executing Application: (Goto) Options: (ura,s,1)
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx_builtins.c: Goto (ura,s,1)
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> xxxx3401 INFO (6):End of running the rule 64:Entrada URA (Externa) -> billsec: 0 -> duration: 0
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] res_agi.c: <SIP/10.6.10.250-0000005a>AGI Script snep/snep.php completed, returning 0
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [s@ura:1] NoOp(“SIP/10.6.10.250-0000005a”, “\\\\\---------- Entrada URA PRINCIPAL ----------//////////”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] pbx.c: Executing [s@ura:2] Playback(“SIP/10.6.10.250-0000005a”, “URA_SaudacaoMedcel”) in new stack
[Dec 4 15:39:24] VERBOSE[20011][C-00000066] file.c: <SIP/10.6.10.250-0000005a> Playing ‘URA_SaudacaoMedcel.slin’ (language ‘pt_BR’)
[Dec 4 15:39:27] VERBOSE[20011][C-00000066] pbx.c: Executing [s@ura:3] BackGround(“SIP/10.6.10.250-0000005a”, “URA_Opcao1”) in new stack
[Dec 4 15:39:27] VERBOSE[20011][C-00000066] file.c: <SIP/10.6.10.250-0000005a> Playing ‘URA_Opcao1.slin’ (language ‘pt_BR’)
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@ura:1] NoOp(“SIP/10.6.10.250-0000005a”, “\\\\\---------- URA: Opcao DIGITOU O RAMAL ----------//////////”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@ura:2] Goto(“SIP/10.6.10.250-0000005a”, “default,1”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx_builtins.c: Goto (default,2222,1)
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@default:1] NoOp(“SIP/10.6.10.250-0000005a”, “LIGACAO DE 11xxxxx8883 PARA 2222 NO CANAL SIP/10.6.10.250-0000005a”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@default:2] Set(“SIP/10.6.10.250-0000005a”, “CHANNEL(language)=pt_BR”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@default:3] Set(“SIP/10.6.10.250-0000005a”, “DSTORIGINAL=2222”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@default:4] Set(“SIP/10.6.10.250-0000005a”, “AGISIGHUP=no”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@default:5] UserEvent(“SIP/10.6.10.250-0000005a”, “SnepDial, Caller:11xxxxx8883,Dest:2222”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@default:6] GotoIf(“SIP/10.6.10.250-0000005a”, “1?snep”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx_builtins.c: Goto (default,2222,10)
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] pbx.c: Executing [2222@default:10] AGI(“SIP/10.6.10.250-0000005a”, “snep/snep.php”) in new stack
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/snep/snep.php
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> 2222 INFO (6):Connection attempt from 11xxxxx8883 (SIP/10.6.10.250-0000005a) to 2222
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: 11xxxxx8883 -> 2222 INFO (6):No rule found for this request: No rule found for this request
[Dec 4 15:39:32] VERBOSE[20011][C-00000066] res_agi.c: <SIP/10.6.10.250-0000005a> Playing ‘invalid.slin’ (escape_digits=) (sample_offset 0) (language ‘pt_BR’)
[Dec 4 15:39:36] VERBOSE[20011][C-00000066] res_agi.c: snep/snep.php: Hanguping channel
[Dec 4 15:39:36] VERBOSE[20011][C-00000066] res_agi.c: <SIP/10.6.10.250-0000005a>AGI Script snep/snep.php completed, returning 4
[Dec 4 15:39:36] VERBOSE[20011][C-00000066] pbx.c: Spawn extension (default, 2222, 10) exited non-zero on ‘SIP/10.6.10.250-0000005a’
[Dec 4 15:39:36] VERBOSE[20011][C-00000066] pbx.c: Executing [h@default:1] Hangup(“SIP/10.6.10.250-0000005a”, “”) in new stack
[Dec 4 15:39:36] VERBOSE[20011][C-00000066] pbx.c: Spawn extension (default, h, 1) exited non-zero on ‘SIP/10.6.10.250-0000005a’
INTERNAL DIALING FOR THE URA THROUGH THE SFTPHONE:
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [666@default:1] NoOp(“SIP/2000-00000059”, “LIGACAO DE 2000 PARA 666 NO CANAL SIP/2000-00000059”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [666@default:2] Set(“SIP/2000-00000059”, “CHANNEL(language)=pt_BR”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [666@default:3] Set(“SIP/2000-00000059”, “DSTORIGINAL=666”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [666@default:4] Set(“SIP/2000-00000059”, “AGISIGHUP=no”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [666@default:5] UserEvent(“SIP/2000-00000059”, “SnepDial, Caller:2000,Dest:666”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [666@default:6] GotoIf(“SIP/2000-00000059”, “1?snep”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx_builtins.c: Goto (default,666,10)
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [666@default:10] AGI(“SIP/2000-00000059”, “snep/snep.php”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: Launched AGI Script /var/lib/asterisk/agi-bin/snep/snep.php
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: snep/snep.php: 2000 -> 666 INFO (6):Identified source: 2000 (Snep_Exten)
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: snep/snep.php: 2000 -> 666 INFO (6):Connection attempt from 2000 (SIP/2000-00000059) to 666
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: snep/snep.php: 2000 -> 666 INFO (6):Rule Date is Valid
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: snep/snep.php: 2000 -> 666 INFO (6):Running the rule 58:Entrada URA
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: snep/snep.php: 2000 -> 666 INFO (6):Definindo centro de custos para 1.
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: snep/snep.php: 2000 -> 666 INFO (6):Reescrevendo destino para s
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: AGI Script Executing Application: (Goto) Options: (ura,s,1)
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx_builtins.c: Goto (ura,s,1)
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: snep/snep.php: 2000 -> 666 INFO (6):End of running the rule 58:Entrada URA -> billsec: 0 -> duration: 0
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] res_agi.c: <SIP/2000-00000059>AGI Script snep/snep.php completed, returning 0
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [s@ura:1] NoOp(“SIP/2000-00000059”, “\\\\\---------- Entrada URA PRINCIPAL ----------//////////”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] pbx.c: Executing [s@ura:2] Playback(“SIP/2000-00000059”, “URA_SaudacaoMedcel”) in new stack
[Dec 4 15:37:56] VERBOSE[19858][C-00000065] file.c: <SIP/2000-00000059> Playing ‘URA_SaudacaoMedcel.slin’ (language ‘pt_BR’)
[Dec 4 15:37:59] VERBOSE[19858][C-00000065] pbx.c: Executing [s@ura:3] BackGround(“SIP/2000-00000059”, “URA_Opcao1”) in new stack
[Dec 4 15:37:59] VERBOSE[19858][C-00000065] file.c: <SIP/2000-00000059> Playing ‘URA_Opcao1.slin’ (language ‘pt_BR’)
[Dec 4 15:38:05] VERBOSE[19858][C-00000065] pbx.c: Executing [2@ura:1] NoOp(“SIP/2000-00000059”, “\\\\\---------- URA: Opcao 2 ----------//////////”) in new stack
[Dec 4 15:38:05] VERBOSE[19858][C-00000065] pbx.c: Executing [2@ura:2] Playback(“SIP/2000-00000059”, “URA_Opcao2-1”) in new stack
[Dec 4 15:38:05] VERBOSE[19858][C-00000065] file.c: <SIP/2000-00000059> Playing ‘URA_Opcao2-1.slin’ (language ‘pt_BR’)