# Predictive Dialing in Asterisk **URL:** \ **Category:** Asterisk Integration\ **Created:** [November 3, 2021, 3:59am UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470 "2021-11-03T03:59:37Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![omid.mohajerani](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/omid.mohajerani/32/32_2.png) [@omid.mohajerani](https://community.asterisk.org/u/omid.mohajerani)\ **Post date:** [November 3, 2021, 3:59am UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470/1 "2021-11-03T03:59:37Z")
Hi everyone, VICIdial is an open-source call center suite based on the Asterisk. It’s opensource and free but when I wanted to start I couldn’t find a step by step training on how to run it. Now after 3 years of working with that I decided to record some videos on how to install and configure VICIdial. I hope that helps someone. VICIBox Installation: [![](https://global.discourse-cdn.com/asterisk/original/2X/8/87e145807aa69dae175f8fa9381b423594836286.jpeg "VICIBox Installation") ](https://www.youtube.com/watch?v=JZSXp8RI7vk) VICIDial Configuration - part1 - Adding a phone: [![](https://global.discourse-cdn.com/asterisk/original/2X/c/c6e754d88b0f56de2df1aef69b3c630ef8031508.jpeg "VICIDial Configuration - part1 - Adding a phone") ](https://www.youtube.com/watch?v=oNnYQvvfug8) VICIDial Configuration - part2 - Add a new Carrier Trunk [![](https://global.discourse-cdn.com/asterisk/original/2X/7/7113f5201ef84d1ade9d96c6fb70ee12dcde24f5.jpeg "VICIDial Configuration - part2 - Add a new Carrier Trunk") ](https://www.youtube.com/watch?v=3HT_u8TUygA) VICIdial Configuration - part3 - Create a campaign, Add users, Start calling out [![](https://global.discourse-cdn.com/asterisk/original/2X/9/9d972fb70678eac63f60700967f5874765940402.jpeg "VICIdial Configuration - part3 - Create a campaign, Add users, Start calling out") ](https://www.youtube.com/watch?v=BqDxPf5YiX4) VICIdial Configuration Part4 - How to Load Leads in VICIdial: [![](https://global.discourse-cdn.com/asterisk/original/2X/5/58deb03e131a4e3921748a60141f7a0f0c9a8222.jpeg "VICIdial Configuration Part4 - How to Load Leads in VICIdial") ](https://www.youtube.com/watch?v=BFSInXcCRVE) VICIDial Configuration - part5 - How to access reports in VICIdial? [![](https://global.discourse-cdn.com/asterisk/original/2X/5/520b6b525b8ee87d99b9e058f24965b5a8cb9ed3.jpeg "VICIDial Configuration - part5 - How to access reports in VICIdial?") ](https://www.youtube.com/watch?v=Zp9b9713MKQ) VICIDial Configuration - part6 - How to enable and access call recordings? [![](https://global.discourse-cdn.com/asterisk/original/2X/0/01d28ee89931c32adc0bec79b753ee91e217a533.jpeg "VICIdial configuration - part6 - How to enable and access call recordings?") ](https://www.youtube.com/watch?v=aAcYjyXASUY) VICIDial Configuration - part7 - How to add or edit call statuses in VICIdial? [![](https://global.discourse-cdn.com/asterisk/original/2X/4/459a25c9b33ca24edfbad53b751e0c7d06397b83.jpeg "How to add or edit call statuses in VICIdial? (VICIdial Configuration - part7)") ](https://www.youtube.com/watch?v=SIx0i75YKLE) VICIDial Configuration - part8 - What is a Predictive Dialer? [![](https://global.discourse-cdn.com/asterisk/original/2X/0/0a9f5280c290c2d5c72067c9bfd0fb32bbf8b883.jpeg "What is a Predictive Dialer?") ](https://www.youtube.com/watch?v=nB6b9eICemg) VICIDial Configuration - part9 - how to set up a Predictive Dialer Campaign in VICIdial? [![](https://global.discourse-cdn.com/asterisk/original/2X/8/8566b76a71f8d90eec372b618d8690c253288dc0.jpeg "How to Setup a Predictive Dialer ?") ](https://www.youtube.com/watch?v=uAImsbvf0xE) ---
**Author:** ![omid.mohajerani](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/omid.mohajerani/32/32_2.png) [@omid.mohajerani](https://community.asterisk.org/u/omid.mohajerani)\ **Post date:** [November 5, 2021, 4:03pm UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470/2 "2021-11-05T16:03:00Z")
[![](https://global.discourse-cdn.com/asterisk/original/2X/1/10b24ec9971a00e6b4c5a0538d8269e2aa87554c.jpeg "How to Setup Pause Codes in VICIdial ?") ](https://www.youtube.com/watch?v=D-FW83NtjJU) ---
**Author:** ![omid.mohajerani](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/omid.mohajerani/32/32_2.png) [@omid.mohajerani](https://community.asterisk.org/u/omid.mohajerani)\ **Post date:** [November 13, 2021, 4:55am UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470/3 "2021-11-13T04:55:46Z")
What is Call Spy and Call Barge Feature? [Monitor and Barge in VICIdial] [![](https://global.discourse-cdn.com/asterisk/original/2X/c/cda36c1ef7abccea21ead7e55ed7f084ca8325c1.jpeg "What is Call Spy and Call Barge Feature? [Monitor and Barge in VICIdial]") ](https://www.youtube.com/watch?v=tNL77-kK8UU) ---
**Author:** ![BlazeStudios](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@BlazeStudios](https://community.asterisk.org/u/BlazeStudios)\ **Post date:** [November 13, 2021, 1:47pm UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470/4 "2021-11-13T13:47:15Z")
You should be posting these at their forum. ---
**Author:** ![omid.mohajerani](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/omid.mohajerani/32/32_2.png) [@omid.mohajerani](https://community.asterisk.org/u/omid.mohajerani)\ **Post date:** [November 19, 2021, 4:28pm UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470/5 "2021-11-19T16:28:36Z")
Sure. But asterisk-users may be interested to know what can be done with asterisk in other tools as well. ---
**Author:** ![omid.mohajerani](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/omid.mohajerani/32/32_2.png) [@omid.mohajerani](https://community.asterisk.org/u/omid.mohajerani)\ **Post date:** [November 19, 2021, 4:29pm UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470/6 "2021-11-19T16:29:48Z")
SNGREP can be very useful in your asterisk troubleshooting. Just in case you don’t know what is it or you are not using it yet take a look at my video. I hope it can be useful. [![](https://global.discourse-cdn.com/asterisk/original/2X/b/b459ff02f013d8eb44ad685ea98c959f2ae4bd09.jpeg "Learn and troubleshoot sip packets with SNGREP [SIP FLOW IN CLI]") ](https://www.youtube.com/watch?v=MfLXXqK8wlA) ---
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [December 19, 2021, 4:30pm UTC](https://community.asterisk.org/t/predictive-dialing-in-asterisk/90470/7 "2021-12-19T16:30:30Z")
Closed on December 19, 2021, 4:30pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.