Polycom Message Waiting

Anyone know how to silence the annoying IP 500 message waiting alert. The light indication we want but the alert sound needs to go away.



There may be something in the polycom’s sip.cfg or phone1.cfg XML configuration files which can disable this. In fact, I’m sure there is but I don’t know exactly what it is.

Take a look at the Polycom Admin guide which is available on Polycom’s web site (not much else is though!). They’re really anal about downloading stuff.

That issue came up recently.

A solution was found. The details are here:


Thanks for the help. Got them all set to silence.