Periodic 484 Address Incomplete when system is idle

Asterisk Asterisk Support
1

Hi all,

I’ve been using Asterisk 1.4 and now I’ve upgraded to 1.8. My box is behind a firewall and connecting to Draytel’s SIP service (draytel.org).

All is well apart from a couple of problems which I need some help with.

  1. If I switch on the sip debug (sip set debug peer draytel) I get periodic 484 Address Incomplete every minute or so. It seems to be with the re-registrations to Draytel. Nothing else is happening on the system at the time and I don’t see this when we make any calls on SIP extensions. This is the part of the SIP debug that I’m referring to:

OPTIONS sip:draytel.org SIP/2.0
Via: SIP/2.0/UDP :5060;branch=z9hG4bK7046903d;rport
Max-Forwards: 70
From: “asterisk” sip:asterisk@mypublicip;tag=as5e157ce5
To: sip:draytel.org
Contact: sip:asterisk@mypublicip:5060
Call-ID: 1a183fd12820db5908fd9e1d4eb00a84@mypublicip:5060
CSeq: 102 OPTIONS
User-Agent: Asterisk PBX 1.8.1.1
Date: Sat, 15 Jan 2011 09:08:26 GMT
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH
Supported: replaces, timer
Content-Length: 0

<— SIP read from UDP:217.14.132.183:5060 —>
SIP/2.0 484 Address Incomplete
Via: SIP/2.0/UDP :5060;branch=z9hG4bK7046903d;rport=5060
From: “asterisk” sip:asterisk@mypublicip;tag=as5e157ce5
To: sip:draytel.org;tag=dea7ace6b651c43aa467a5e170703289.9e3d
Call-ID: 1a183fd12820db5908fd9e1d4eb00a84@mypublicip:5060
CSeq: 102 OPTIONS
Server: OpenSIPS (1.5.1-notls (x86_64/linux))
Content-Length: 0

Again, this is happening when the system is idle and happens approximately every minute. Perhaps it’s nothing to worry abou?

  1. I don’t know whether this is related, but occasionally the connection to Draytel becomes ‘unreachable’ in ‘sip show peers’.

draytel/ 217.14.132.183 N 5060 OK (199 ms)

vs

draytel/ 217.14.132.183 N 5060 UNREACHABLE

When this happens I can ping 217.14.132.183 and I have not yet found out exactly what to do to recover it. However, yesterday it was ‘UNREACHABLE’ for 24 hours and I think it may have cleared when I switched my firewall off then on again. I’m looking into this as a possibility but I would appreciate anyone’s thoughts and comments on this one. This seems to have started with Asterisk 1.8.

Thank you in advance.

Craig.