# Newbie, Can't get my TDM400P to respond?

**URL:** <https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348>\
**Category:** Asterisk Support\
**Created:** [November 9, 2005, 4:35am UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348 "2005-11-09T04:35:17Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![yanicg](https://avatars.discourse-cdn.com/v4/letter/y/c77e96/32.png) [@yanicg](https://community.asterisk.org/u/yanicg)\
**Post date:** [November 9, 2005, 4:35am UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348/1 "2005-11-09T04:35:17Z")

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Hello everyone. I’m fairly new to this asterisk world. I was able to get a test Asterisk@home system but that was not good enough. I wanted to learn the good stuff. I just bought the O’Reilly Asterisk: The Future of Telephony book. Right off the bat, I am running into difficulty. I have a TDm400P with one FXO and one FXS. I actually have more but I took them off. I wanted to go through the entire book as they demonstrate. In the first Few Chapters, you setup both FXO and FXS. I should be able to call that phone number and the system should pick up and start the Echo program…phone just rings and rings. Also, when I plug an analog phone into the system, get no dial tone and no response when I dial 611. Here are my settings. Can someone help guide me where I went wrong here? I would really apreciate it! Thanks in advance.

BTW, the FXS module is in port 1 and FXO in port 2 and I do hear the beeps from the phone buttons dialing. Just nothing happens.

zaptel.conf  
fxoks=1  
fxsks=2  
loadzone=us  
defaultzone=us

zapata.conf  
[channels]  
usecallerid=yes  
hidecallerid=no  
callwaiting=no  
threewaycalling=yes  
transfer=yes  
echocancel=yes  
echotraining=yes  
immediate=no

;define channels  
context=internal  
signalling=fxo\_ks  
channel =\> 1

context=incoming  
signalling=fxs\_ks  
channel =\> 2

extensions.conf  
[incoming]  
;incoming call from FXO port are directed to this context from zapata.conf  
exten =\> s,1,Answer()  
exten =\> s,2,Echo()

[internal]  
exten =\> 611,1,Answer()  
exten =\> 611,2,Echo()

# Zaptel Configuration

Channel map:

Channel 01: FXO Kewlstart (Default) (Slaves: 01)  
Channel 02: FXS Kewlstart (Default) (Slaves: 02)

2 channels configured.

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**Author:** ![kisong](https://avatars.discourse-cdn.com/v4/letter/k/90db22/32.png) [@kisong](https://community.asterisk.org/u/kisong)\
**Post date:** [November 9, 2005, 8:51am UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348/2 "2005-11-09T08:51:02Z")

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what type of respond do you want?

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**Author:** ![yanicg](https://avatars.discourse-cdn.com/v4/letter/y/c77e96/32.png) [@yanicg](https://community.asterisk.org/u/yanicg)\
**Post date:** [November 9, 2005, 5:46pm UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348/3 "2005-11-09T17:46:46Z")

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Well, from what I understand, Asterisk should pick up the call and perform an Echo test. On the phone end, shouldn’t I get a dial tone, be able to input 611 and the Echo test starts?

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**Author:** ![yanicg](https://avatars.discourse-cdn.com/v4/letter/y/c77e96/32.png) [@yanicg](https://community.asterisk.org/u/yanicg)\
**Post date:** [November 10, 2005, 4:41am UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348/4 "2005-11-10T04:41:17Z")

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Should I be providing more details here? I don’t know. This seems like something not too complicated. I would really like to get this to work.

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**Author:** ![angler](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@angler](https://community.asterisk.org/u/angler)\
**Post date:** [November 10, 2005, 11:01pm UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348/5 "2005-11-10T23:01:03Z")

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This all looks just fine. If you are still having issues please call Digium Support.

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**Author:** ![ellives](https://avatars.discourse-cdn.com/v4/letter/e/919ad9/32.png) [@ellives](https://community.asterisk.org/u/ellives)\
**Post date:** [November 11, 2005, 1:36am UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348/6 "2005-11-11T01:36:45Z")

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> [@angler](#):
>
> This all looks just fine. If you are still having issues please call Digium Support.

Did you use AMP to “Add a trunk” and choose the “incoming calls” menu choice to handle what happens with the trunk? Seems like a good way to understand what happens with the .conf files.

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**Author:** ![yanicg](https://avatars.discourse-cdn.com/v4/letter/y/c77e96/32.png) [@yanicg](https://community.asterisk.org/u/yanicg)\
**Post date:** [November 11, 2005, 11:20pm UTC](https://community.asterisk.org/t/newbie-cant-get-my-tdm400p-to-respond/2348/7 "2005-11-11T23:20:24Z")

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Acutally. I don’t have anything set under the Trunk section. lol, the book never mentioned to do that but that could be the problem I guess. I will look into this.
