I must press the # key after I dial a number to get the call to complete, any idea’s on how to make to go after the 4 digit extension number has been dialed?
Look into the setting of your phone. Under my Aastra phones, I have the “Local Dial Plan” option set to handle that.
for instance…
[2,3]xxx|911|91xxxxxxxxxx|9[2-9]xxxxxx|9011x+#|0
If you dial a number that matches any of thos patterns, it will automatically send the call on.