Need help in Asterisk@home v2.2


#1

Suppose the example below:

For example, if I want to use my call center for the surveying purpose and a caller calls and in the sub-menu, he/she has got 3 choices to select.

The three choices are (let’s say!):

Press 1 for Honda
Press 2 for Toyota
Press 3 for Ford

Now the caller dials 3 and chooses Ford. Then after that, I want this call to end with this note:

“Thank you for your call, your choice has been recorded!”

So the question is that HOW CAN I DO THAT?

SHOULD I DO THIS THROUGH custom app ?

I also want the Panels in Asterisk Management Portal (AMP) to display and show the extension number that the caller has pressed in order to record his choice.

Any help will be highly appreciated!

Regards,

Hammad


#2

Reply needed…


#3

[quote=“hammadrulz”]Reply needed…[/quote]a few manners wouldn’t go amiss :open_mouth: you do realise that this forum isn’t manned by digium staff ?

your question is answered simply. use an IVR. you probably already know how. if not, search the wiki at voip-info.org