Asterisk 1.8.4, fronted by FreePBX 188.8.131.52. Polycom phones, different models (IP430, IP650)
Problem: Asterisk doesn’t seem to send out the simple-message-summary after a phone restart? I have *1.4 at another site, never experienced this issue (at least, I’ve never been told it’s an issue)
Setup: leave voicemails for two different phones.
- Restart asterisk; MWI LEDs light up on each phone; great
- Restart phones (i.e., power outage)
- After restart: no MWI LED, no stutter dial-tone
tcpdump trace shows asterisk never sends simple-message-summary to each phone.
My voicemail.conf file does have pollmailboxes=yes, pollfreq=10 (added in desperation, never had to do that before either)
All mailboxes are in [default] context
sip.conf has mailbox=nnnn@default for the applicable phones
I notice symbolic links from the device context in the spool area to the default context… is that an issue?
lrwxrwxrwx 1 asterisk asterisk 43 Jul 2 13:59 7000 -> /var/spool/asterisk/voicemail/default/7000/
I’ve read all the MWI stuff I can find re polycom & asterisk, but haven’t found anything, and this seems so fundamental, I would think it would have been seen before. What am I missing?
Thanks for any help you can provide