Monitoring and Parking


#1

Hello all!

I can’t seem to figure this one out. I set up an auto-attendant similar to the one listed at Nerd Vittles here.

I’m attempting to have all incoming calls monitored, but I also have almost all incoming calls run through the who-r-u script to get their name and park them. Is there a way for the monitoring setting to apply even to parked calls? The recordingcheck runs correctly and the monitor command is called, but appears to immediately end when the call is parked, as it’s not exactly an incoming call if the extension dials the parked (71) extension to pull the call.

Thanks!


#2

We would need to see what you have in your configuration files to offer assistance.