I am using an AGI script which looks up incoming phone numbers in our SugarCRM instance and replaces the number which would normally appear in the caller id with the actual name of the contact. It works great but it requires that I modify the Dial command for each extension to be something like:
LOCAL/52@sugarsip/n instead of the default SIP/52.
This is what the instructions for the plugin told me to do. I’m wondering if there is an easier way to modify say the SIP macro such that I wouldn’t need to do this step.
Here is what the [sugarsip] macro looks like that I’d like to put under the default SIP macro.
Here is what I have to specify on each extensions dial string:
Thanks in advance.