I have a friend that is going to be an owner of his grand mothers answering service (that’s run out of a house). Currently they are using an old old old old system from the 80’s that’s running on SCO unix. So I need to know if this can be done (I have a lot of experiance with PHP/MySQL and have setup up Astrisk@home/trixxbox’s before with t1’s and such):
Support for telnet (ssh) / rs232 (digiboard breakout board) that will log me into a system with a ascii gui that has cntrl short cuts and arrow support (like the old bbs and some routers and switches do) and identify the phone they are sitting at as them.
Support for when a call comes in - identify for whom its for (i.e. Dr. Whatever - becuase it’s a fowarded call) (also I want it for the POTS and VOIP stuff - trunking)
Support for when the employee picks up a call in it will put the client information up on the screen and allow you start enterting in the call notes…
Support to do alpha numeric paging, normal paging, SMS and email… (Ok the last two are easy - there are sms gateways and email… that’s reallllllly easy).