Manage how calls are selected

Question? How do i create this example below in asterisk:

When clients call our business I want them to be able to select one of the options below.

Thank you for calling the Veteran’s Community Resource Center
please choose from the following options:
press 1 for VA benefits
press 2 for human resources
press 3 for housing assistance
press 4 for health care benefits

I am using polycom soundpoint 335 and 550.

You will need to write an auto-attendant.

See the wiki for some information: … +IVR+Menus

You may also want to read: … sk-AA.html

You will create multiple contexts each with its own set of options, Your main menu will likely look something like:

exten => s,1,NoOP()
same => n,Background(main-menu)
same => n,WaitExten(15)

exten => 1,1,Goto(va-benefits,s,1)
exten => 2,1,Goto(human-resources,s,1)
exten => 3,1,Goto(housing-assistance,s,1)
exten => 4,1,Goto(health-care-benefits,s,1)

First and foremost Happy Thanksgiving.

Thank you for your reply but now i am having another problem.

[root@dell-pc asterisk]# /etc/asterisk/extensions.conf
-bash: /etc/asterisk/extensions.conf: Permission denied

Why am i getting permsission denied when i am the administrator?
I am using AsteriskNOW 11.13.0. Any suggestions?

Are you trying to execute the file? Maybe you missed the vi,vim,cat, less, tail, tac, or nano editor before calling the file.

I’m such an idiot,

I am trying to create a basic dialplan to test my devices(two polycom phones). It states to place the following content into the /etc/asterisk/extensions.conf. I can’t seem to open the extension.conf file so that i can place some code in it.

[root@dell-pc~]# cd /etc/asterisk/
[root@dell-pc asterisk]# mv extensions.conf extensions.conf.sample
[root@dell-pc asterisk]# /etc/extensions.conf
-bash: /etc/extensions.conf: No such file or directory

This is not Windows. You have to provide both a verb and a noun, not just a noun. You have to name the program you want to use to manipulate the file.