we have an alcatell 4400 pbx and we are Call Center with many lines for various projects (about 300 lines). We are looking for a VOIP solution with a view to get rid of the PBX. We heard about the asterisk and the Lync. And the question is: are about products that intended for the same market? Does it make sense the comparison?
We are close to Lynk server because we also think to change our CRM (Sielel) to Microsoft DYNAMICS.
Thanks in advance