I’ve been racking my brain for a while on this! I have my IVR configured and it is working but callers hear a long delay and silence during the Goto() transfer. Is there a way I can play music during the transfer or speed up the transfer? On the Dial() command the “m” option works great and callers are presented music until the user answers the phone. Can I do something similar with Goto()?
Here is my basic setup:
exten => _XX.,1,Answer
exten => _XX.,2,Background(greeting2)
exten => 1,1,Answer
exten => 1,2,MusicOnHold()
exten => 1,3,Goto(sales,222,1,m)
exten => 222,1,Answer
exten => 222,2,Background(sales1)
Thanks in advance!