We have recently switched our incoming DID to another service. When a call comes in and they navigate our IVR menu they have the ability to record a message. About 20-30 seconds into recording a message the line simply hangs up. We are using IAX.
Here’s the record command in our menu, as you can see we are using the default settings for NO timeout and NO max length.
exten => s,1,Record(incoming-message:gsm)
Does anyone know what could be causing this?