I want to know if it’s possible to lead calls to queues equally?
For example: we have 2 queues, one of them has 3 callers on hold and the other has one caller on hold. If there are 2 new incoming calls, how can I configure Asterisk in order to lead these 2 calls to the queue which has the least calls on hold?
Other example: These 2 queues has the same number of calls on hold, if there are 2 new incoming call show can I configure Asterisk in order to lead these 2 calls to these queues equally?
Thank you in advance,