js200-fx google voice authentication fails

trying to configure js200-fx to use with google voice.

get the following error-
Failed to authenticate Google Voice account.
Please check the login and password!
Also please make sure JS200-FX is connected to the Internet.
(the pc connected to appliance has internet access and the sip extensions are working over internet indicating appliance has internet access)

it does have asterisk cli to do some troubleshooting.
not much support online including at nerdvittles.com/?p=12550

any help appreciated.
thank you


Contact the people that sold you the product. They should be your best resource for supporting it.


i was hoping to find some experts/answers locally to figure out, why the authentication fails.

Make sure you download the latest firmware to fix GV issue: