Hi,
Is it possible to configure IVR in Asterisk to store the data that user responds. For example
Asterisk IVR => Please enter your case ID…
After the user enters the case ID, where am I able to retrieve this data?
Thanks
Hi,
Is it possible to configure IVR in Asterisk to store the data that user responds. For example
Asterisk IVR => Please enter your case ID…
After the user enters the case ID, where am I able to retrieve this data?
Thanks
You should look at one of the following.
Asterisk’s AGI
voip-info.org/wiki-Asterisk+AGI
or
Asterisk’s DB Functions
voip-info.org/tiki-index.php … k+database
Good Luck,
Dan