I have recently installed * in my first business envroment. Everything works well thanks to a lot of the collective knowledge on this forum.
The client has requested an overhead paging service. This is easy to implement using the console, but while testing, I managed to transfer my incomming test call to the overhead speaker extension!!!
While this is not a normal situation, I would like to prevent an operator to do this in error, as some situations will involve putting a caller on hold/parked and anoucing the presance.
so far the only solution I can come up with is to put a 15 second time limit on the paging extension. There is a lot of interesting things that can be said to a shop full of people in 15 seconds!
Is there a way to prevent transfers to extensions?
As a side note, is there a solution to feed MoH to the console port while idle, and mute to allow paging?
Thanks in advance.