Is there a way to merge read and record commands

Asterisk Asterisk Support
#1

I am using Asterisk 1.8 and wish to offer the caller a menu option of “enter your telephone number, access code or say your name followed by the hash key”

I would then need to record the voice or read the digits depending which method they choose

Does anyone know if this is possible or will I need to separate this into sub options e.g. enter 1 to say your name or 2 to enter your number or code.

Thanks

#2

Hi

Why split into sub commands,

You should be able to answer the call start recording and then play the message for read and ask them to press # then the call will step on when you can stop the recording, and you will either have the recording of their name or a variable with their number.

Not tested it but the logic for it is correct.