I have a client using our web application to manage aspects of their business. They are a virtual office so they have several incoming lines and using Asterix.
They are using Asterix as their phone solution.
The question they have asked of us is ;
“can your software integrate with Asterisk …. That can pull out the window of info to tell when phone rings with customer number”
I presume they want to have a Live interaction via API to Asterix so that in our web application that is a management tool, and would be open all the time, when someone calls their office via Asterix, a box would pop up with caller details and also that we could grab the line number and show what local customer that belongs to.
Hopefully that question makes sense…
Appreciate any feedback and help on this.