Incoming calls don't work

Asterisk Asterisk Integration
1

First Please excuse my level of English, I am French speaking.
Incoming calls go to answering machines and I get this error. My calls can’t find the route, yet I set incoming calls to 3001.

[Nov 11 17:10:13]        > 0x7f4878039a10 -- Strict RTP learning after remote address set to: 130.93.0.227:18256
[Nov 11 17:10:13]     -- Executing [0985607755@trunkinbound:1] AGI("SIP/alliancetel-00000009", "agi-DID_route.agi") in new stack
[Nov 11 17:10:13]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-DID_route.agi
[Nov 11 17:10:13]     -- <SIP/alliancetel-00000009>AGI Script agi-DID_route.agi completed, returning 0
[Nov 11 17:10:13]     -- Executing [99909*13***DID@default:1] Answer("SIP/alliancetel-00000009", "") in new stack
[Nov 11 17:10:14]     -- Executing [99909*13***DID@default:2] AGI("SIP/alliancetel-00000009", "agi-VDAD_ALL_inbound.agi") in new stack
[Nov 11 17:10:14]     -- Launched AGI Script /usr/share/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
[Nov 11 17:10:14]        > 0x7f4878039a10 -- Strict RTP switching to RTP target address 130.93.0.227:18256 as source
[Nov 11 17:10:14]     -- <SIP/alliancetel-00000009> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'fr')
[Nov 11 17:10:14]     -- <SIP/alliancetel-00000009> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'fr')
[Nov 11 17:10:16]     -- Started music on hold, class 'default', on channel 'SIP/alliancetel-00000009'
[Nov 11 17:10:18]        > 0x7f4878039a10 -- Strict RTP learning complete - Locking on source address 130.93.0.227:18256
[Nov 11 17:10:19]     -- Stopped music on hold on SIP/alliancetel-00000009
[Nov 11 17:10:19]     -- <SIP/alliancetel-00000009> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'fr')
[Nov 11 17:10:19]     -- <SIP/alliancetel-00000009> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'fr')
[Nov 11 17:10:19]     -- <SIP/alliancetel-00000009> Playing 'sip-silence.gsm' (escape_digits=) (sample_offset 0) (language 'fr')
[Nov 11 17:10:19]     -- <SIP/alliancetel-00000009> Playing 'generic_hold.gsm' (escape_digits=) (sample_offset 0) (language 'fr')
[Nov 11 17:10:23]     -- <SIP/alliancetel-00000009>AGI Script agi-VDAD_ALL_inbound.agi completed, returning 4
[Nov 11 17:10:23]   == Spawn extension (default, 99909*13***DID, 2) exited non-zero on 'SIP/alliancetel-00000009'
[Nov 11 17:10:23] WARNING[20745][C-00000006]: func_hangupcause.c:140 hangupcause_read: Unable to find information for channel
[Nov 11 17:10:23]     -- Executing [h@default:1] AGI("SIP/alliancetel-00000009", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------------)") in new stack

My configuration extensions.conf

[trunkinbound]
; DID call routing process
exten =>0990000352832,1,Dial(SIP/3001,60,tr)
exten =>0990000352832,2,Hangup
exten => _00033985607755,1,Dial(SIP/3001/(alliancetel/${EXTEN:1}@sip3.openvno.net,60,To)
exten =>_00033XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)

and

[default]
;include => vicidial-auto
exten =>0990000352832,1,Dial(SIP/3001,60,tr)
exten =>0990000352832,2,Hangup

Please help me… Thanks

2

You’ll need to provide the contents of the AGI scripts for us to be able to understand your dialplan. If you didn’t write them, you need to get support from whoever did.

Ah! Just saw “vicidial” in the comments. You need to get your support from the vicidial people.

3

Your agi-VDAD_ALL_inbound.agi is not routing inbound calls properly go to the VICI forum and verify your INBOUD calls configuration

4

I guess, verbose trace is related to a FreePBX system.

5

Lol… It’s VICIDIAL

6

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