# Incoming Call rings then stop ringing and back again

**URL:** <https://community.asterisk.org/t/incoming-call-rings-then-stop-ringing-and-back-again/45388>\
**Category:** Asterisk Support\
**Created:** [February 26, 2014, 12:21pm UTC](https://community.asterisk.org/t/incoming-call-rings-then-stop-ringing-and-back-again/45388 "2014-02-26T12:21:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\
**Post date:** [February 26, 2014, 12:21pm UTC](https://community.asterisk.org/t/incoming-call-rings-then-stop-ringing-and-back-again/45388/1 "2014-02-26T12:21:53Z")

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Hi  
Need help , all of a sudden incoming PSTN calls through Dlink 6004S , goes to the identified ringing group , it rings three rings , then silent , then after couple of seconds rings again. Here is the log file of a call hope someone can help

– SIP/9020-00002b87 connected line has changed. Saving it until answer for SIP/704-00002b86  
– SIP/9030-00002b88 connected line has changed. Saving it until answer for SIP/704-00002b86  
– SIP/9030-00002b88 is ringing  
– SIP/9020-00002b87 is ringing

== Spawn extension (macro-dial, s, 7) exited non-zero on ‘SIP/704-00002b86’ in macro ‘dial’  
== Extension Changed 704[ext-local] new state Idle for Notify User 9020  
== Spawn extension (Managers, 60, 14) exited non-zero on ‘SIP/704-00002b86’  
== Extension Changed 704[ext-local] new state Idle for Notify User 9030  
– Executing [h@Managers:1] Macro(“SIP/704-00002b86”, “hangupcall,”) in new stack  
– Executing [s@macro-hangupcall:1] GotoIf(“SIP/704-00002b86”, “1?skiprg”) in new stack  
– Goto (macro-hangupcall,s,4)  
– Executing [s@macro-hangupcall:4] GotoIf(“SIP/704-00002b86”, “0?skipblkvm”) in new stack  
– Executing [s@macro-hangupcall:5] NoOp(“SIP/704-00002b86”, “Cleaning Up Block VM Flag: BLKVM/60/SIP/704-00002b86”) in new stack  
– Executing [s@macro-hangupcall:6] NoOp(“SIP/704-00002b86”, “Deleting: BLKVM/60/SIP/704-00002b86 TRUE”) in new stack  
– Executing [s@macro-hangupcall:7] GotoIf(“SIP/704-00002b86”, “1?theend”) in new stack  
– Goto (macro-hangupcall,s,9)  
– Executing [s@macro-hangupcall:9] Hangup(“SIP/704-00002b86”, “”) in new stack  
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/704-00002b86’ in macro ‘hangupcall’  
== Spawn extension (Managers, h, 1) exited non-zero on ‘SIP/704-00002b86’  
== Using SIP RTP TOS bits 184  
== Using SIP RTP CoS mark 5

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**Author:** ![david55](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@david55](https://community.asterisk.org/u/david55)\
**Post date:** [February 26, 2014, 9:36pm UTC](https://community.asterisk.org/t/incoming-call-rings-then-stop-ringing-and-back-again/45388/2 "2014-02-26T21:36:30Z")

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That is not a log file of the call. It might be a very small part of the call.

I suspect this is a FreePBX system, as Asterisk has no concept of a ring group, only ringall queues, and & operators in dial strings… FreePBX is not supported here.