# Inbound call error **URL:** \ **Category:** Asterisk SIP\ **Created:** [July 9, 2020, 1:05pm UTC](https://community.asterisk.org/t/inbound-call-error/84874 "2020-07-09T13:05:40Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![FRWI](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@FRWI](https://community.asterisk.org/u/FRWI)\ **Post date:** [July 9, 2020, 1:05pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/1 "2020-07-09T13:05:41Z")
Hi, I try to connect my line from my provider to my pjsip asterisk. So, call a extern number is OK but if i call my number from a external number i have this error : ```auto [Jul 9 08:50:26] NOTICE[82326]: res_pjsip/pjsip_distributor.c:676 log_failed_request: Request 'INVITE' from '"+324 ****" ' failed for '91.121. ***.** :5060' (callid: 22100-RU-0e1ef66f-423565c04@sip5.ovh.be) - Failed to authenticate ``` Here is my configuration : [transport-udp] type=transport protocol=udp bind=0.0.0.0 local\_net=192.168.13.0/24 external\_media\_address=_MyIp_ external\_signaling\_address=_MyIp_ [OVH] type = registration server\_uri = sip:sip5.ovh.be client\_uri = sip:0032\*\*\*\*\*\*\*\*\*@sip5.ovh.be contact\_user = inbound-call outbound\_auth = OVH auth\_rejection\_permanent = no retry\_interval = 30 forbidden\_retry\_interval = 300 max\_retries = 20 endpoint: OVH Not in use 0 of inf OutAuth: OVH/00324\*\*\*\*\*\*\* InAuth: OVH/00324\*\*\*\*\*\*\* Aor: OVH 0 Contact: OVH/sip:sip5.ovh.be e98e21f2cd Avail 17.896 Transport: transport-udp udp 0 0 0.0.0.0:5060 Identify: OVH/OVH Match: 91.121.\ ***.** /32 Aor: OVH 0 Contact: OVH/sip:sip5.ovh.be e98e21f2cd Avail 22.500 auth ID auth\_type Password realm username OVH userpass \*\*\*\*\*\*\*\*\*\*\*\* sip5.ovh.be 00324\*\*\*\*\*\*\*\* Registration with pjsip is realy new for me,I don’t have all the knowledge yet thanks ---
**Author:** ![jcolp](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/jcolp/32/8848_2.png) [@jcolp](https://community.asterisk.org/u/jcolp)\ **Post date:** [July 9, 2020, 1:26pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/2 "2020-07-09T13:26:29Z")
Does the IP address that the request came from match the IP address in your match in the identify? ---
**Author:** ![FRWI](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@FRWI](https://community.asterisk.org/u/FRWI)\ **Post date:** [July 9, 2020, 1:33pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/3 "2020-07-09T13:33:24Z")
I think yes : [https://prnt.sc/ter4ko](https://prnt.sc/ter4ko) ---
**Author:** ![david551](https://avatars.discourse-cdn.com/v4/letter/d/3bc359/32.png) [@david551](https://community.asterisk.org/u/david551)\ **Post date:** [July 9, 2020, 5:56pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/4 "2020-07-09T17:56:50Z")
Provides generally don’t support configurations with auth=. Although you seem to hve switched from the actual configuration to a report of it, I think that is InAuth in your configuration. ---
**Author:** ![FRWI](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@FRWI](https://community.asterisk.org/u/FRWI)\ **Post date:** [July 10, 2020, 6:44am UTC](https://community.asterisk.org/t/inbound-call-error/84874/5 "2020-07-10T06:44:04Z")
I’m sorry but I didn’t understand everything I just follow this : [https://wiki.asterisk.org/wiki/display/AST/Migrating+from+chan\_sip+to+res\_pjsip](https://wiki.asterisk.org/wiki/display/AST/Migrating+from+chan_sip+to+res_pjsip) [https://wiki.asterisk.org/wiki/display/AST/Configuring+Outbound+Registrations](https://wiki.asterisk.org/wiki/display/AST/Configuring+Outbound+Registrations) Before i use register =\> and one peers for make my connection to my providers Now, if I understand correctly, I need to create à endpoint with a auth and a register for make outgoing call. But, if i want to receive call from the number provide by my provider. What are the things to configure? ---
**Author:** ![david551](https://avatars.discourse-cdn.com/v4/letter/d/3bc359/32.png) [@david551](https://community.asterisk.org/u/david551)\ **Post date:** [July 10, 2020, 11:47am UTC](https://community.asterisk.org/t/inbound-call-error/84874/6 "2020-07-10T11:47:15Z")
You need outbound\_auth for outbound calls via a typical provider. For inbound calls, you should only have auth if the provider authorises themselves to you. I have never heard of a provider doing this, but it would be a reasonable thing to do if you owned both ends. ---
**Author:** ![FRWI](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@FRWI](https://community.asterisk.org/u/FRWI)\ **Post date:** [July 10, 2020, 12:09pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/7 "2020-07-10T12:09:37Z")
I use the number as a “”“trunk”"" if you prefer With SIP I make outbound call with a simple “endpoint” like that : [appel\_out\_LGE] type=peer host=sip. **XX**.be username=77\*\*\*\*\*\*\*\* authuser=77\*\*\*\*\*\*\* fromuser=77\*\*\*\*\*\*\* secret=Password fromdomain=sip.\*\*\*\*\*.be insecure=invite,port and for inbound call I make that : register =\> 77\*\*\*\*\*\*\*\*:PASSWORD@sip.\*\*\*\*\*.be So, in PJSIP, for outbound call I make a transport, a registration, an endpoint, an aor and an auth. How can I “convert” my "register =\> … " in PJSIP ? There is no way to receive calls with PJSIP? Can we just make outbound ? ---
**Author:** ![david551](https://avatars.discourse-cdn.com/v4/letter/d/3bc359/32.png) [@david551](https://community.asterisk.org/u/david551)\ **Post date:** [July 10, 2020, 12:28pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/8 "2020-07-10T12:28:55Z")
In chan\_sip, insecure=invite disables inbound authentication. Nowadays it would be better to use remote\_secret instead. (insecure=port is the result of copy and paste coding of code designed to disable as many security checks as possible to avoid calls failing because of them). outbound\_auth on chan\_pjsip corresponds to remote\_secret for chan\_sip. However, my reading of the documentation is that auth does not correspond exactly to secret, as the former only applies to inbound calls, whereas the latter applies to both ways, unless disabled, for inbound calls, with insecure-invite, or overridden, with remote\_secret. ---
**Author:** ![FRWI](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@FRWI](https://community.asterisk.org/u/FRWI)\ **Post date:** [July 10, 2020, 1:53pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/9 "2020-07-10T13:53:20Z")
So, now its work I had already configured my ps\_endpoint\_id\_ips table with a match of the providers address but I redirected to the endpoint which was used for outgoing calls (with an auth) So I redid a new endpoint without anything just the name the transport and the context and I put this endpoint in the table ps\_endpoint\_id\_ips to match with the address of the provider Thank you very much you saved my week ---
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [August 9, 2020, 1:53pm UTC](https://community.asterisk.org/t/inbound-call-error/84874/10 "2020-08-09T13:53:21Z")
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