# In search of ACD software

**URL:** <https://community.asterisk.org/t/in-search-of-acd-software/39920>\
**Category:** Asterisk General\
**Created:** [July 23, 2012, 8:20pm UTC](https://community.asterisk.org/t/in-search-of-acd-software/39920 "2012-07-23T20:20:52Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\
**Post date:** [July 23, 2012, 8:20pm UTC](https://community.asterisk.org/t/in-search-of-acd-software/39920/1 "2012-07-23T20:20:52Z")

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I am looking for some acd package options to work with my asterisk servers.

I am currently running a legacy pbx (w/acd) and my asterisk server is sitting in between the legacy pbx and telco. I am looking to get rid of the legacy pbx but in order to do that I need a nice acd package to manage my call center with. I am hoping there are more choices out there then just the one I keep finding. Any help would be appreciated.

Thanks

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**Author:** ![david55](https://avatars.discourse-cdn.com/v4/letter/d/e19adc/32.png) [@david55](https://community.asterisk.org/u/david55)\
**Post date:** [July 23, 2012, 8:59pm UTC](https://community.asterisk.org/t/in-search-of-acd-software/39920/2 "2012-07-23T20:59:31Z")

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This is the wrong forum for support questons.

The Queue application in Asterisk provides ACD capabilities. If you want more than that, you need to detail your requirements.

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**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\
**Post date:** [July 23, 2012, 9:40pm UTC](https://community.asterisk.org/t/in-search-of-acd-software/39920/3 "2012-07-23T21:40:31Z")

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support?

I wasnt sure if this was technically support or not. I realize asterisk has an acd package but do they have graphical interface to manage the acd?

That is what i am specifically looking for, some kind of interface/software to manage the csrs. All I can find out there is q-suite/indosoft.

Is there anything else?

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**Author:** ![navaismo](https://sea1.discourse-cdn.com/asterisk/user_avatar/community.asterisk.org/navaismo/32/2481_2.png) [@navaismo](https://community.asterisk.org/u/navaismo)\
**Post date:** [July 23, 2012, 11:03pm UTC](https://community.asterisk.org/t/in-search-of-acd-software/39920/4 "2012-07-23T23:03:17Z")

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take a look on Queuemetrics