# I don't receive fax with hylafax + iaxmodem **URL:** \ **Category:** Asterisk Support\ **Created:** [June 28, 2010, 11:23pm UTC](https://community.asterisk.org/t/i-dont-receive-fax-with-hylafax-iaxmodem/31773 "2010-06-28T23:23:51Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [June 28, 2010, 11:23pm UTC](https://community.asterisk.org/t/i-dont-receive-fax-with-hylafax-iaxmodem/31773/1 "2010-06-28T23:23:51Z")
Hi, I have asterisk 1.6 on Centos 5.5 with hylafax 6.0.4 and iaxmodem. The problem is that I can send fax but not receive. Then I think that is a problem of faxgetty. This is the log of asterisk cli when I think to send fax myself. ```auto -- Accepting AUTHENTICATED call from 127.0.0.1: > requested format = ulaw, > requested prefs = (), > actual format = ulaw, > host prefs = (ulaw), > priority = mine -- Executing [@fax:1] Dial("IAX2/iaxmodem-701", "SIP/smsdiscount/") in new stack == Using SIP RTP CoS mark 5 -- Called smsdiscount/ -- SIP/smsdiscount-0000004c is making progress passing it to IAX2/iaxmodem-701 == Using SIP RTP CoS mark 5 -- Executing [@incoming:1] NoOp("SIP/eutelia_fisso-0000004d", "estensione: ") in new stack -- Executing [@incoming:2] Dial("SIP/eutelia_fisso-0000004d", "IAX2/iaxmodem/") in new stack -- Called iaxmodem/ -- Call accepted by 127.0.0.1 (format ulaw) -- Format for call is ulaw -- IAX2/iaxmodem-3656 is ringing > doing dnsmgr_lookup for 'voip.eutelia.it' > doing dnsmgr_lookup for 'voip.eutelia.it' [Jun 29 00:53:33] WARNING[3344]: chan_iax2.c:3329 __attempt_transmit: Max retries exceeded to host 127.0.0.1 on IAX2/iaxmodem-701 (type = 6, subclass = 11, ts=50009, seqno=14) == Spawn extension (fax, , 1) exited non-zero on 'IAX2/iaxmodem-701' -- Hungup 'IAX2/iaxmodem-701' -- Hungup 'IAX2/iaxmodem-3656' == Spawn extension (incoming, , 2) exited non-zero on 'SIP/eutelia_fisso-0000004d' ``` /var/log/messages: `Jun 29 00:52:05 FaxGetty[4255]: LOCKWAIT Jun 29 00:52:22 FaxSend[4580]: MODEM WWW.SOFT-SWITCH.ORG spandsp/ Jun 29 00:52:22 FaxSend[4580]: SEND FAX: JOB 29 DEST COMMID 000000121 DEVICE '/dev/ttyIAX' FROM '' USER admin Jun 29 00:53:07 FaxSend[4580]: SEND FAILED: JOB 29 DEST ERR [3] No answer from remote Jun 29 00:53:08 FaxQueuer[4245]: NOTIFY: bin/notify.php "sendq/q29" "requeued" "" "00:58" Jun 29 00:53:08 FaxQueuer[4245]: NOTIFY exit status: 0 (4590) ` /etc/inittab [code]# Run gettys in standard runlevels 1:2345:respawn:/sbin/mingetty tty1 2:2345:respawn:/sbin/mingetty tty2 3:2345:respawn:/sbin/mingetty tty3 4:2345:respawn:/sbin/mingetty tty4 5:2345:respawn:/sbin/mingetty tty5 6:2345:respawn:/sbin/mingetty tty6 # Run xdm in runlevel 5 x:5:respawn:/etc/X11/prefdm -nodaemon iax:2345:respawn:/usr/local/sbin/iaxmodem ttyIAX mo:2345:respawn:/usr/sbin/faxgetty ttyIAX [/code] /etc/asterisk/iax.conf [code][general] disallow=all allow=ulaw allow=alaw bindport=4569 bindaddr=0.0.0.0 language=es srvlookup=yes minregexpire = 60 maxregexpire = 300 [iaxmodem] type=friend context=fax disallow=all allow=ulaw username=iaxmodem secret=\ qualify=yes notransfer=yes host=dynamic callerid=“Fax” \<\\> requirecalltoken=no[/code] /etc/iaxmodem/ttyIAX `device /dev/ttyIAX owner uucp:uucp mode 660 port 4570 refresh 300 server 127.0.0.1 peername iaxmodem secret cidname cidnumber +39 codec ulaw` Thank you. ---
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [June 29, 2010, 11:54pm UTC](https://community.asterisk.org/t/i-dont-receive-fax-with-hylafax-iaxmodem/31773/2 "2010-06-29T23:54:03Z")
I’ve reinstalled hylafax. Now, whene I call a fax number I can listen fax tone after 3 rings. This is the log: `== Using SIP RTP CoS mark 5 -- Executing [@incoming:1] NoOp("SIP/eutelia_fisso-0000001a", "estensione: ") in new stack -- Executing [@incoming:2] Dial("SIP/eutelia_fisso-0000001a", "IAX2/iaxmodem") in new stack -- Called iaxmodem -- Call accepted by 127.0.0.1 (format ulaw) -- Format for call is ulaw -- IAX2/iaxmodem-3327 is ringing -- IAX2/iaxmodem-3327 answered SIP/eutelia_fisso-0000001a -- Hungup 'IAX2/iaxmodem-3327' == Spawn extension (incoming, , 2) exited non-zero on 'SIP/eutelia_fisso-0000001a'` On the contrary, when I send a fax to myself I get this log repeatedly: [Jun 30 01:33:45] WARNING[3074]: app\_dial.c:1747 dial\_exec\_full: Unable to create channel of type ‘IAX2’ (cause 20 - Unknown) == Everyone is busy/congested at this time (1:0/0/1) – Executing [\@incoming:3] Hangup(“SIP/eutelia\_fisso-00000018”, “”) in new stack == Spawn extension (incoming, \, 3) exited non-zero on ‘SIP/eutelia\_fisso-00000018’ == Using SIP RTP CoS mark 5 – Executing [\@incoming:1] NoOp(“SIP/eutelia\_fisso-00000019”, “estensione: \”) in new stack – Executing [\@incoming:2] Dial(“SIP/eutelia\_fisso-00000019”, “IAX2/iaxmodem”) in new stack /var/log/messages: `Jun 30 01:32:40 FaxGetty[2798]: LOCKWAIT Jun 30 01:32:49 FaxSend[3033]: MODEM WWW.SOFT-SWITCH.ORG spandsp/ Jun 30 01:32:50 FaxSend[3033]: SEND FAX: JOB 32 DEST COMMID 000000171 DEVICE '/dev/ttyIAX' FROM 'user ' USER user Jun 30 01:33:35 FaxSend[3033]: SEND FAILED: JOB 32 DEST ERR [3] No answer from remote Jun 30 01:33:36 FaxQueuer[2719]: NOTIFY: bin/notify.php "sendq/q32" "requeued" "" "01:38" Jun 30 01:33:37 FaxQueuer[2719]: NOTIFY exit status: 0 (3064) Jun 30 01:33:48 FaxGetty[2798]: MODEM WWW.SOFT-SWITCH.ORG spandsp/` Then i get the error “no answer from remote”. What can be? Thanks. ---
**Author:** ![system](https://global.discourse-cdn.com/asterisk/original/2X/4/475d0c889911cfb84ac4881ad6df8b523e3f9105.png) [@system](https://community.asterisk.org/u/system)\ **Post date:** [September 4, 2010, 3:58pm UTC](https://community.asterisk.org/t/i-dont-receive-fax-with-hylafax-iaxmodem/31773/3 "2010-09-04T15:58:47Z")
Now, I tried to send a fax to my server asterisk and I received this answer: NOTICE[2970] chan\_sip.c: No compatible codecs, not accepting this offer! Seems everything is correct because iaxmodem answer, but after I get that error. sip.conf `[general] context=incoming bindport=5060 binaddr=0.0.0.0 srvlookup=no disallow=all allow=ulaw allow=gsm language=it canreinvite=no qualify=yes dtfmode=rfc2833 externip= localnet=127.0.0.1/255.255.255.0 language=it` extension.conf `[incoming] exten => ${EXT_FAX},1,NoOp(estensione: ${EXTEN}) exten => ${EXT_FAX},n,Dial(IAX2/iaxmodem) exten => ${EXT_FAX},n,Hangup` ---
**Author:** ![voipcitadel.com](https://avatars.discourse-cdn.com/v4/letter/v/67e7ee/32.png) [@voipcitadel.com](https://community.asterisk.org/u/voipcitadel.com)\ **Post date:** [September 6, 2010, 2:24am UTC](https://community.asterisk.org/t/i-dont-receive-fax-with-hylafax-iaxmodem/31773/4 "2010-09-06T02:24:45Z")
I don’t expect you to be able to fax yourself like this (based on past trial and error). Have you tried an analog fax to this box? I would remove any other variables that could be problematic, such as FoIP or anything that is not a true analog fax in this case… Also what does “iax2 show peers” show? Thanks, -Jake [www.voipcitadel.com](http://www.voipcitadel.com)