I have an IVR setup using Swift text to speech and I’ve noticed that while the playback is going on, If I interrupt it by pressing the extension I want it just stops playing back and does not bring me anywhere… ANyone have any ideas on how to make it run like a backgroiund(sound)?
[mainmenu] exten => s,1,Answer() exten => s,n,Background(this-call-may-be-monitored-or-recorded) exten => s,n,Background(for-qc-and-training-purposes) exten => s,n,Background(if-u-know-ext-dial) exten => s,n,Swift(Thank you for calling. To speak with matt. at his desk. press 1. To leave him a voicemail. press 2. To call his cell phone. press 3. Or to schedule a wake-up call. press 7.) exten => s,n,Wait(1) exten => s,n,Background(star-for-menu-again) exten => s,n,WaitExten exten => 1,1,Goto(submenu,1,1) exten => 2,1,Goto(submenu,2,1) exten => 3,1,Goto(submenu,3,1) exten => 4,1,Goto(submenu,4,1) exten => *,1,Goto(mainmenu,s,2) exten => #,1,Goto(resetasterisk,s,1) exten => 7,1,Goto(sip,77,1)