How to set callerId for queue member


#1

Hi,
For a call center,

queues.conf

[Sales]
music=default
strategy=ringall
eventwhencalled=yes
timeout=30
retry=1
wrapuptime=0
maxlen = 0
announce-frequency = 0
announce-holdtime = no

member => SIP/gateway/8000
member => SIP/gateway/8001

sip.conf

[gateway]
context=incoming
type=friend
host=192.168.1.200
port=5060
dtmfmode=rfc2833
disallow=all
allow=ulaw

when the caller in the queue is answered by member SIP/gateway/8000, the member caller id is null.
how to set its callerId to 8000. BridgeEvent.getCallerId2() is null. CRM needs to know who answered the phone call.

Thanks for help.
Dave