I have a user that receives a fast busy (reorder tone) on certain numbers, but other users don’t have this issue. How do I read these logs? It looks like there is a congestion issue.
I have users that say they are not able to call numbers and when they do they receive reorder tone. How do I interpret this log of their call?
The number called was 919205923877
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: Set option AUDIO MODE, value: ON(1) on Zap/2-1
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: Hangup: channel: 2 index = 0, normal = 18, callwait = -1, thirdcall = -1
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: Not yet hungup… Calling hangup once with icause, and clearing call
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: disabled echo cancellation on channel 2
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: Set option TDD MODE, value: OFF(0) on Zap/2-1
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: Updated conferencing on 2, with 0 conference users
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: Set option AUDIO MODE, value: OFF(0) on Zap/2-1
Nov 19 10:46:34 DEBUG[6268] chan_zap.c: disabled echo cancellation on channel 2
Nov 19 10:46:34 DEBUG[2382] chan_sip.c: Stopping retransmission on ‘ZmRjY2Q1MGZhYTQ3ODNjZDk3MWI0M2VjODI0MDVhM2I.’ of Request 129: Match Found
Nov 19 10:46:34 DEBUG[2382] chan_sip.c: Stopping retransmission on ‘ZDFiNmE2NmVhYmU5Yjg4OWQyN2Q1NzY2M2NjN2NiZmE.’ of Request 129: Match Found
Nov 19 10:46:34 DEBUG[2382] chan_sip.c: Stopping retransmission on ‘326d8f0418899600064b1a1e260ab793@192.168.2.10’ of Request 103: Match Found
Nov 19 10:46:34 DEBUG[2380] chan_zap.c: Queuing frame from PRI_EVENT_PROGRESS on channel 0/9 span 1
Nov 19 10:46:36 DEBUG[2382] chan_sip.c: Stopping retransmission on ‘2b1900413856efd52fa709491adc57ad@192.168.2.10’ of Request 102: Match Found
Nov 19 10:46:36 DEBUG[2382] chan_sip.c: Stopping retransmission on ‘151235837f40e15c23680df076eac15f@192.168.2.10’ of Request 102: Match Found
Nov 19 10:46:36 DEBUG[2382] chan_sip.c: Stopping retransmission on ‘676a5d2755040f054ed9b83c0068bdef@192.168.2.10’ of Request 102: Match Found
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: Set option AUDIO MODE, value: ON(1) on Zap/9-1
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: Hangup: channel: 9 index = 0, normal = 25, callwait = -1, thirdcall = -1
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: Not yet hungup… Calling hangup once with icause, and clearing call
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: disabled echo cancellation on channel 9
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: Set option TDD MODE, value: OFF(0) on Zap/9-1
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: Updated conferencing on 9, with 0 conference users
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: Set option AUDIO MODE, value: OFF(0) on Zap/9-1
Nov 19 10:46:37 DEBUG[6331] chan_zap.c: disabled echo cancellation on channel 9
Nov 19 10:46:37 DEBUG[6331] app_dial.c: Exiting with DIALSTATUS=CANCEL.
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '“Xceligent” <18165595971>'
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '18165595971’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '919205923877’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is 'from-internal’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is 'SIP/971-08e2fdd0’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is 'Zap/9-1’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is 'Dial’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is 'ZAP/g0/19205923877|300|'
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '2008-11-19 10:46:32’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '(null)'
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '2008-11-19 10:46:37’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '5’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '0’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is 'NO ANSWER’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is 'DOCUMENTATION’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is '(null)‘
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is ‘1227113192.505’
Nov 19 10:46:37 DEBUG[6331] pbx.c: Function result is ‘(null)‘
Nov 19 10:46:37 DEBUG[6331] cdr_addon_mysql.c: cdr_mysql: inserting a CDR record.
Nov 19 10:46:37 DEBUG[6331] cdr_addon_mysql.c: cdr_mysql: SQL command as follows: INSERT INTO cdr (calldate,clid,src,dst,dcontext,channel,dstchannel,lastapp,lastdata,duration,billsec,disposition,amaflags,accountcode) VALUES (‘2008-11-19 10:46:32’,’“Xceligent” <18165595971>’,‘18165595971’,‘919205923877’,‘from-internal’, ‘SIP/971-08e2fdd0’,‘Zap/9-1’,‘Dial’,‘ZAP/g0/19205923877|300|’,5,0,‘NO ANSWER’,3,’’)
Nov 19 10:46:37 DEBUG[6331] app_macro.c: Executed application: ResetCDR
Nov 19 10:46:37 NOTICE[6331] cdr.c: CDR on channel ‘SIP/971-08e2fdd0’ not posted
Nov 19 10:46:37 NOTICE[6331] cdr.c: CDR on channel ‘SIP/971-08e2fdd0’ lacks end
Nov 19 10:46:37 DEBUG[6331] app_macro.c: Executed application: NoCDR
Nov 19 10:46:37 DEBUG[6331] pbx.c: Expression result is '1’
Nov 19 10:46:37 DEBUG[6331] app_macro.c: Executed application: GotoIf
Nov 19 10:46:37 DEBUG[6331] pbx.c: Expression result is '1’
Nov 19 10:46:37 DEBUG[6331] app_macro.c: Executed application: GotoIf
Nov 19 10:46:37 DEBUG[6331] chan_sip.c: update_call_counter(971) - decrement call limit counter