I am using queue and i want to map one caller to one executive.As if i call in the queue and you receive my call then next time if i call in the queue so call will automatically forwarded to you not other members of queue. Is there any option in queue configuration for do that…?
You would probably need to do a CLID lookup and direct the caller to a queue with only that agent as member. They can also be members of normal queues.
Please note the correct forum for this (unless using FreePBX) is Asterisk Support. (FreePBX is not supported on this board).