ALright, I’m tired of waiting for my cheap company to pay for a virtual pbx, might be quicker and easier for a one-time payment along with the dedicated 800 number we have… What would I need for a setup, and feel free to include any links… thanks.
Needs: Only a virtual calling queue. The person working needs to be able to handle calls in line, instead of the caller calling in and getting a busy signal/hanging up and trying again later.
Hardware: I know I need a linux server, what else? If it works like I want it to, the customer calls the 800 number which comes into a land line, where the linux server manages the queue/plays hold music while busy, and when freed up will call the person who is working at their number.
Software: Just asterisk… ?