Hello, I just got a Hikvision Doorbell, model DS-KB8113-IME1(B), and have it registered to an Asterisk server running on my LAN. I am using just the doorbell > Asterisk > Linphone App, and do not have a Hikvision Indoor Station. I was able to get the following scenarios partially working, but was ho…

I think this fixed it =] timer_b=120000 The DTMF codes probably just slowed down the Doorbell, which was trying to process what to do. ‘#’ is used to open/close a relay for magnetic locks / mechanical chime. So when I spammed those buttons the tiny CPU on the Doorbell got overloaded, and never h…

You’ve provided the debug log. These are too noisy to use. You should provide the full log, with debug level 0, but with verbose enabled, verbosity at least 5, and with the set logger on command in effect. If you can’t find the string “INVITE SIP” in the log, it is not going to be any use to me.

Ok I ‘enabled verbose = 5’ in asterisk.conf, set ‘pjsip set logger on’, and uploaded full.log instead of debug.log. Let me know if these logs are any more helpful, or if I am still missing something. Thanks! hangup_log.txt (26.7 KB) novideo_log.txt (19.5 KB)

On the first one, Asterisk is issuing a re-INVITE to the …92 device for an answered call that isn’t the current incoming call (which is unanswered). The …92 should, at the very least, respond that the session doesn’t exist. I think you will have to find out what went wrong with the previous answer…

Thanks for the diagnosis @david551 The 92 IP is the doorbell. I’ll read the logs and try to understand things, might take me a while, lol. I will also repost the no_video situation with RTP debuging enabled. Finally, here is a response from Grandstream for a somewhat similar situation. Hikvision …

recvonly only applies to the video, in the logs provided. I may have misread the logs. The call that ends up with unacknowledged re-INVITEs does seem to be the main incoming call: Call-ID: 700378988@192.168.3.29 However, there is one re-INVITE with a different call ID: Call-ID: 1276099047@192.1…

Thanks for the feedback. I don’t have time at the moment to understand what your have provided but will try to soon. For now, I’m wondering why you say different Call-ID’s? The numbers you posted (700378988) are identical, but maybe what you are referring to is in the log. I’ll try to read that dee…

[image] josh4trunks: The numbers you posted (700378988) are identical, Apologies. Pasting error. Now corrected.

I set timers=no for the doorbell, but still get the cutoff at 32 seconds. Is this what you suggested to disable re-INVITEs, or is there another setting I should be changing?

Is it still transmitting large numbers of INVITEs?

Seems like there’s just as many INVITEs log_timersoff.txt (31.5 KB)

Help with Hikvision Doorbell Registered to Asterisk

Asterisk Asterisk Endpoints

josh4trunks April 7, 2025, 8:14am 20

Also, I found a similar thread you responded on in 2021, also related to Hikvision Doorbells!

I guess what I am wondering… In my particular situation, is Asterisk dropping the call or the Doorbell at 32 seconds? If Asterisk is the one hanging up, can I just tell it to ignore the doorbell’s buggy behavior?

Topic		Replies	Views
Hikvision DS-KD8003 SIP Asterisk SIP	14	2533	July 28, 2022
Hikvision intercom only audio Asterisk Endpoints	6	447	February 13, 2025
Video not available, but previously was Asterisk Support	2	541	July 11, 2023
Response msg 404/INVITE error when calling a doorbell Asterisk SIP	13	163	November 21, 2024
How to avoid re-INVITE - buggy endpoint Asterisk SIP	17	750	September 10, 2021

Help with Hikvision Doorbell Registered to Asterisk

Related topics