[help] running asterisk system card problem


#1

Dear all,

We have a problem with an asterisk running system, this asterisk is running for almost two years and last update is 4 months ago, suddenly from yesterday, we start to have problems when we make a call from a sip or iax phone to a Wildcard TDM400P REV E/F connected phone or to an outside line with a Digium Wildcard E100P E1/PRA, when you make a call you can heard them very well but they can not heard you, just very cut words.

If you call from a Wildcard TDM400P REV E/F to outside you do not have any problem.

we have review all configuration and logs, and read forums and mail lists and get no solution, meaby is a problem with the cards, in echo cancelation?, how we can test that.

We have an asterisk download from sourcecode version 1.2.0-rc2 install on 12 nov 2005

in debug we got this, when calling from iax to zap channel:

Feb 22 12:52:46 VERBOSE[2292] logger.c: – Executing Dial(“IAX2/ivan-2”, “zap/39|30|Ttr”) in new stack
Feb 22 12:52:46 VERBOSE[2292] logger.c: – Called 39
Feb 22 12:52:46 VERBOSE[2292] logger.c: – Zap/39-1 is ringing
Feb 22 12:52:48 DEBUG[2292] chan_zap.c: Exception on 45, channel 39
Feb 22 12:52:48 DEBUG[2292] chan_zap.c: Got event Ringer Off(11) on channel 39 (index 0)
Feb 22 12:52:48 VERBOSE[2292] logger.c: – Zap/39-1 is ringing
Feb 22 12:52:51 DEBUG[2292] chan_zap.c: Exception on 45, channel 39
Feb 22 12:52:51 DEBUG[2292] chan_zap.c: Got event Ringer On(10) on channel 39 (index 0)
Feb 22 12:52:52 DEBUG[2292] chan_zap.c: Exception on 45, channel 39
Feb 22 12:52:52 DEBUG[2292] chan_zap.c: Got event Ringer Off(11) on channel 39 (index 0)
Feb 22 12:52:52 VERBOSE[2292] logger.c: – Zap/39-1 is ringing
Feb 22 12:52:53 DEBUG[2292] chan_zap.c: Exception on 45, channel 39
Feb 22 12:52:53 DEBUG[2292] chan_zap.c: Got event Ring/Answered(2) on channel 39 (index 0)
Feb 22 12:52:53 DEBUG[2292] chan_zap.c: Enabled echo cancellation on channel 39
Feb 22 12:52:53 DEBUG[2292] chan_zap.c: No echo training requested
Feb 22 12:52:53 DEBUG[2292] chan_zap.c: channel 39 answered
Feb 22 12:52:53 DEBUG[1907] channel.c: Avoiding initial deadlock for 'Zap/39-1’
Feb 22 12:52:53 VERBOSE[2292] logger.c: – Zap/39-1 answered IAX2/ivan-2
Feb 22 12:52:55 DEBUG[1914] chan_iax2.c: Ooh, voice format changed to 2
Feb 22 12:52:59 DEBUG[1914] chan_iax2.c: Received iseqno 8 not within window 9->9
Feb 22 12:53:31 DEBUG[2292] chan_zap.c: Exception on 45, channel 39
Feb 22 12:53:31 DEBUG[2292] chan_zap.c: Got event On hook(1) on channel 39 (index 0)
Feb 22 12:53:31 DEBUG[2292] chan_zap.c: disabled echo cancellation on channel 39
Feb 22 12:53:31 DEBUG[2292] channel.c: Didn’t get a frame from channel: Zap/39-1
Feb 22 12:53:31 DEBUG[2292] channel.c: Bridge stops bridging channels IAX2/ivan-2 and Zap/39-1
Feb 22 12:53:31 DEBUG[2292] chan_zap.c: Hangup: channel: 39 index = 0, normal = 45, callwait = -1, thirdcall = -1
Feb 22 12:53:31 DEBUG[2292] chan_zap.c: disabled echo cancellation on channel 39
Feb 22 12:53:31 DEBUG[2292] chan_zap.c: Set option TDD MODE, value: OFF(0) on Zap/39-1
Feb 22 12:53:31 DEBUG[2292] chan_zap.c: Updated conferencing on 39, with 0 conference users
Feb 22 12:53:31 VERBOSE[2292] logger.c : – Hungup 'Zap/39-1’
Feb 22 12:53:31 DEBUG[2292] app_dial.c: Exiting with DIALSTATUS=ANSWER.
Feb 22 12:53:31 VERBOSE[2292] logger.c: == Spawn extension (iax, 10, 1) exited non-zero on 'IAX2/ivan-2’
Feb 22 12:53:31 DEBUG[2292] chan_iax2.c: We’re hanging up IAX2/ivan-2 now…
Feb 22 12:53:31 VERBOSE[2292] logger.c: – Hungup 'IAX2/ivan-2’
Feb 22 12:53:32 DEBUG[1914] chan_iax2.c: Immediately destroying 2, having received hangup

Thank you for the help

Ivan calderon
Caro Informatica S.A.