# Help Please **URL:** \ **Category:** Asterisk Support\ **Created:** [April 8, 2005, 7:28am UTC](https://community.asterisk.org/t/help-please/66 "2005-04-08T07:28:30Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![billywizz](https://avatars.discourse-cdn.com/v4/letter/b/7bcc69/32.png) [@billywizz](https://community.asterisk.org/u/billywizz)\ **Post date:** [April 8, 2005, 7:28am UTC](https://community.asterisk.org/t/help-please/66/1 "2005-04-08T07:28:30Z")
Hi all Ive just started useing Asterisk I have followed the getting started guide by Andy Powell all went well until I ran ztcfg -vv I get this error No isa tormenta card found at d0000 Notice:config file is /etc/zaptel.conf line0 unable to open master device /dev/zap/ctl line 158 channel 1 already configured as fxs kewlstart at line 1 2 errors can somebody help me put please ,can I just say that I have never used linux before but am injoying learning,so please be gentle with me. Regards Lee ---
**Author:** ![mnicholson](https://avatars.discourse-cdn.com/v4/letter/m/db5fbb/32.png) [@mnicholson](https://community.asterisk.org/u/mnicholson)\ **Post date:** [April 8, 2005, 9:58pm UTC](https://community.asterisk.org/t/help-please/66/2 "2005-04-08T21:58:26Z")
> [@billywizz](#): > > No isa tormenta card found at d0000 > Notice:config file is /etc/zaptel.conf > line0 unable to open master device /dev/zap/ctl > line 158 channel 1 > already configured as fxs kewlstart at line 1 > 2 errors What type of zaptel hardware are you using? Also you tried to configure channel 1 twice in zaptel.conf. Also what distro are you using? This error may be because udev is not configured correctly or because you did not load the proper zaptel modules.