We call our customers.
Customers open the phone and talk with our agents. After a while they close the phone and our softphone close immediately. Everything works great.

But when the customer doesn’t open the phone and put the phone is busy then out softphone plays beep several times and after 7-8 seconds it is closed.

How can I make it close immediately.


In your last line of your dialplan rule add:

exten=>your_exten, your_priority,hangup()

Thanks a lot, it works…