# GUI problem system info

**URL:** <https://community.asterisk.org/t/gui-problem-system-info/23807>\
**Category:** Asterisk Support\
**Created:** [October 29, 2008, 5:23pm UTC](https://community.asterisk.org/t/gui-problem-system-info/23807 "2008-10-29T17:23:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![allgama](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@allgama](https://community.asterisk.org/u/allgama)\
**Post date:** [October 29, 2008, 5:23pm UTC](https://community.asterisk.org/t/gui-problem-system-info/23807/1 "2008-10-29T17:23:52Z")

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I am having a problem with my Asterisk installation. I installed asterisk 1.4.22 and Gui 2.0. I can log into the web but once I am there at the top of the page I get a message Sytems Status: NOT FOUND The requested URL was not found on this server.

Everything is working fine except for this and the system info tab which is not showing anything at all. Am I missing something??? Please let me know.

Thanks.

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**Author:** ![allgama](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@allgama](https://community.asterisk.org/u/allgama)\
**Post date:** [October 30, 2008, 4:40am UTC](https://community.asterisk.org/t/gui-problem-system-info/23807/2 "2008-10-30T04:40:49Z")

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ANy Help anybody???

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**Author:** ![bkruse](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@bkruse](https://community.asterisk.org/u/bkruse)\
**Post date:** [October 30, 2008, 7:54pm UTC](https://community.asterisk.org/t/gui-problem-system-info/23807/3 "2008-10-30T19:54:32Z")

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You should post this in the AsteriskNOW Section.

The problem is that Asterisk probably isn’t running as root, and then when we execute the sysinfo script and redirect it to /var/lib/asterisk/static-http/config/whatever.html, we get permission denied.

-bk

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**Author:** ![allgama](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@allgama](https://community.asterisk.org/u/allgama)\
**Post date:** [October 31, 2008, 12:28am UTC](https://community.asterisk.org/t/gui-problem-system-info/23807/4 "2008-10-31T00:28:20Z")

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Well that is weird because I read on some post that asterisk needed to run as “asterisk” user. Should this be changed if so how can I do that?

Thanks for your reply

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**Author:** ![bkruse](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@bkruse](https://community.asterisk.org/u/bkruse)\
**Post date:** [October 31, 2008, 8:33pm UTC](https://community.asterisk.org/t/gui-problem-system-info/23807/5 "2008-10-31T20:33:10Z")

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No, just make sure that asterisk has write permissions to that directory.

(eg chown -R asterisk /var/lib/asterisk)

-bk

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**Author:** ![allgama](https://avatars.discourse-cdn.com/v4/letter/a/3da27b/32.png) [@allgama](https://community.asterisk.org/u/allgama)\
**Post date:** [October 31, 2008, 10:08pm UTC](https://community.asterisk.org/t/gui-problem-system-info/23807/6 "2008-10-31T22:08:28Z")

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😃 That definitely solved the problem!!! apparently not all of the files were owned by asterisk user.

Thank you so much for the info!

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**Author:** ![bkruse](https://avatars.discourse-cdn.com/v4/letter/b/e9c0ed/32.png) [@bkruse](https://community.asterisk.org/u/bkruse)\
**Post date:** [November 3, 2008, 11:11pm UTC](https://community.asterisk.org/t/gui-problem-system-info/23807/7 "2008-11-03T23:11:15Z")

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No problem, I need to make a sticky about that anyways 😛

-bk