How can I get the datetime of a call attended in a Queue?
I can get this with the CDR variable or other?
How can I get the datetime of a call attended in a Queue?
I can get this with the CDR variable or other?
There’s an event - QueueCallerJoinEvent in AMI
this event is fired when call joined the queue
But I don’t know it can be used at dialplan!
You can use Queue arguments to call an AGI, Macro or Gosub and do what you want in that time.
If you just need that datetime info, you can retrieve from cel table.
There is also a Queue Event Log, for later processing.
I solved using Macro and Subroutines in 2 differents points of dialplan.
Thanks.
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