From-Outside Calls

Asterisk Asterisk Support
#1

Hello,

I am fairly new to Asterisk, but have been using other IPPBXs for a few years, I am having a problem getting calls from another PBX in to the asterisk system. The calls are being sent over a WAN link between the Asterisk and the Other PBX. The PBX that is initiating the call is an Epygi system and it is configured correctly. When the call arives on the Asterisk system i get the following error:
[Jul 1 09:16:44] WARNING[17306]: pbx.c:2470 __ast_pbx_run: Channel ‘SIP/192.168.0.2-0822d5b8’ sent into invalid extension ‘301’ in context ‘from-outside-redir’, but no invalid handler

I have tried searching for this message, but have not found anything - can any body help with this? Do you need any more information?

Thanks
Graham

#2

hi,

in the first place, please check for followings in extensions.conf

[from-outside-redir]
exten=>301,1,…

because the message indicates ext 300 is invalid.

#3

Thansk for the reply - i have the relevant parts of the extetnsions.conf:

[from-outside]

exten => _X.,1,Goto(from-outside-redir,${EXTEN},1)
exten => _+X.,1,Goto(from-outside-redir,${EXTEN},1)
exten => s,1,Goto(from-outside-redir,${EXTEN},1)

[from-outside-redir]
#include inbound.include
#include inbound_actions.include
#include extensions.include
#include outbound.include
#include scripts.include
#include user_scripts.include
#include menus.include
#include user_extensions.include

I am not sure what this should be?

THanks again
Graham

#4

hi Graham,

need to see your #include under [from-outside-redir] to determine the cause.

btw, in asterisk cli, type
’dialplan show from-outside-redir’

could you see extension 300 ? there should one or there should be an extension pattern that matches 300.

regards,