Floating/Lock Call Issue

limez17 · October 1, 2019, 4:42am

Dear All,

Good day!
I’ve been encountering issue of floating/locked call in our Asterisk Server.
If a call to a number that have infinite loop of IVR, then I tried to call it again. Then 3-way the call. Whenever I tried to hangup. The channels of those 2 calls to number that have infinite loop of IVR.
My hangup does not send “BYE”. The only time I can detect “BYE” is when I issue “hangup request” on CLI.

May I know if this is a normal behavior of Asterisk?
Please do advise.

jcolp · October 1, 2019, 9:36am

Some endpoints will turn that scenario into an attended transfer, in which case it would be expected since you’ve transferred them to each other.

limez17 · October 1, 2019, 9:45am

Is there any workaround to hangup?

system · October 31, 2019, 9:45am

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