Fax problem ,error:550 ffax00 Operation not permit

hi all ,

i can recive fax and read the contents of faxes from the web.

i installed yajfax client and registered with iax extention
the yajfax client could show that there is somefaxes recived
but when i try to open them
its not allowing me :
it says :

error:550 fax000000010.tif Operation not permitted

any help ?
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