I would like to give the caller the possibility to pick up some IVR options while waiting for someone to answer the phone, but I can do either the IVR menu or ringing the called phone, but not both at the same time.
At the moment the best I can do is:
exten => s,1,SetCIDName(Alt)
exten => s,2,Dial(SIP/phone100,20)
exten => s,3,Answer
exten => s,4,background(custom/greeting)
exten => s,5,background(custom/menu)
exten => 1,1,voicemail(1234)
exten => 1,2,Hangup
exten => t,1,Dial(SIP/phone100,15)
exten => t,2,goto(this_context,s,5)[/code]
this rings, then play some messages and announce the menu (at the moment the possibility to leave a voicemessage) then if the caller don’t do anything ring again and so on
the problem is that while the menu is announced, the called number stop ringing, and when the phone start ringing again it’s not possible to pick up options any more
I would like that the phone keeps ringing till somebody answers or the caller picks an ivr option, and that the caller can pick up the IVR option also while the phone is ringing
is it possible? how?