Error in transfer

Good day,
faced with a problem that can not decide … Please help. Describe the situation:

Use in Asterisk 1.6.2.20, when trying to transfer a call from one number to another - asterisk falls and when it did not happen … In the logs there is nothing, even in the extended debug mode.
in / var / log / messages a record - Oct 13 12:19:44 srv2 kernel: asterisk [5279]: segfault at 000000004120bff0 rip 0000003b82072a18 rsp 000000004120bfb0 error 6

Please help! Where to watch!
Thanks in advance!

The fact that you didn’t understand the error message indicates you don’t have significant development skills. 1.6.2.20 is no longer supported. You have a crash bug. Normally one would say follow the crash bug reporting procedures, but nothing would be done for a report for that version.

I’d suggest either:

Upgrade to a supported version;

Get a backtrace anyway and try and match it to an existing report, or guess what the co-factors are from where it is crashing, and then see if you can avoid using the failing feature.

Without programming skills, doing your own debugging and fixing, or even backporting a fix from 1.8, is probably out of the question.