Hello I have this problem occuring throughout the day. Multiple endpoints become unreachable at the same time, and then after a few seconds go back to reachable. Generally the disconnected endpoints are from the same incoming ip. And this happens to different users from different ip, not juste a sp…

I’m thinking may be the problem is caused by the option remove_existing=yes in aor config. I’m setting it to no for all users and hoping this headache ends here.

I’d look more at the significance of “shutdown” in the messages. I think you need to get tcpdump/wireshark traces and see how many TLS connections are being set up, when they are taken down, and by whom.

I don’t think it’s a connection problem. I could reproduce the same problem in another server. I have two users connected from the same ip address. When i do pjsip show contacts, i have two separate contacts for each user. Contact: <Aor/ContactUri..............................> <Hash....> <Stat…

Asterisk doesn’t remove all contacts from the same IP address. It doesn’t work like that, and we’ve had no other reports of such an issue. I’d suggest doing what David mentioned and getting a packet capture to determine who is shutting down the connections.

Ok thank you @jcolp and @david551 . I’ll look into it.

On the client side, i see that the websocket connection is still up, while asterisk is removing the contact and considering it unreachable. It becomes reachable again when the client sends a new Register request, on that same open connection!! Are there any other reasons for this message other than…

[image] issam: Also, is there a cli command to show websocket connections? I couldn’t find any. As TCP connections, they would show with the shell command “netstat”.

DIdn’t think of that, thanks a lot.

We are seeing something very similar with asterisk shutting down websocket transports while the socket itself appears to stay open on the client side. It only appears to be an issue with the websocket transport, other transports are working as expected. The endpoints go unreachable until they re-re…

Since you’ve isolated it down to that I’ve created an issue[1] and we’ll be holding off on releases of the current release candidates so we can determine what is going on. [1] [ASTERISK-30369] res_pjsip: Websockets from same IP shut down when they shouldn't be - Digium/Asterisk JIRA

Endpoints become unavaiable every few minutes

Asterisk Asterisk SIP

amilcarsilvestre December 22, 2022, 3:41pm 27

Great! Let me know if you need something!

Realtime Queue member endpoint becomes Invalid after receiving calls

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Endpoints become unavaiable every few minutes

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