[quote=“kapil”]This is going to sound a but snippy, so I apologize in advance. The forums and mailing list are a great resource for all to learn from each other’s knowledge.
However, there’s a fine line between using these resources while you learn a new skill and expecting others to do your job for you. And a job is what this seems like since you mentioned that you have a “customer” who is having this issue.
If you don’t understand the system, you have no business selling it. You’re doing your customer a great disservice, you’re giving all consultants a bad name and you’re making the Asterisk project look bad - your customer might leave with a bad taste in his mouth about Asterisk, when the fault is entirely yours.
I, along with most others on this forum and others will bend over backwards to help anyone who needs it. But I, for one, will not offer you my consulting services for free so you can then turn around and profit from it.[/quote]
My customer doesn’t know it’s Asterisk nor does he care. My customer knows that I am not expert with this specifically but we have years of experience with large phone systems. My customer expected issues. It’s in exchange for a price break. So far the system has been quite stable except for the occasional dropped call which I will fix. Sir, don’t worry about your reputation. I believe it will still be intact.
I would appreciate some help from anyone else. Please no flames.