DPMA error in CLI when status changes

Asterisk Asterisk Support
1

Not sure if this actually impacts anything, but I noticed whenever i change a user status on a phone to say DND, I get an error in the CLI, and it seems each status changes adds the same error + the error before.

ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - ‘58’

So if I change the status once, I get the above output, if I change it 3 times since restarting the core I get the error message 3 times.

ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - '58’
ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - '58’
ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - ‘58’

4th time I change it… you get the picture.
ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - '58’
ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - '58’
ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - '58’
ERROR[5997]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - ‘58’

I cant seem to find any documentation on this one except coding about ie_maps but after a while i’m affraid this is going to flood the server

Any thoughts?

2

We’re getting ready to roll a new DPMA (1.2.1) and a new firmware (1.1.1) release. Wait a spell for those, if you can, retest with them, when they’re available, and then ping us back. We’re addressing some status issues there, that may have some impact on this.

3

Awesome! Only question remains would be could you point me in the right direction on how to upgrade the module when released?

I noticed in the ReadMe for DPMA there is an option to upgrade once the binary is extracted and the reg_digium_phone.so module is copied to the /usr/lib/asterisk/modules folder by issuing the command

asterisk -rx “module reload reg_digium_phone.so”

Do I first need to request a new license key for the new module when released? Do I need to unload then remove the old module first from the modules folder then copy the new reg_digium_phone.so to the specified location? Or will copying over the old .so with the new file and issuing this reload command load the module correctly?

4

You would be better doing an unload and load. However, if you want to try updating quickly, you should rename the new over the old. I would expect a copy would be rejected (text busy).

5

You won’t need a new license key.

Copying the new module on top of the older module, e.g. “cp res_digium_phone.so /usr/lib/asterisk/modules/,” would be bad - Asterisk will crash. Best to unload the old module, perform the copy, and then load the new module.

6

Upgraded today to Asterisk 10.9-Digiumphones, as well as DPMA 1.3, and upgraded firmware to the new 1_1_1_0

Still getting the same IE error as mentioned previously when a status is changed

ERROR[3575]: event.c:327 ast_event_get_ie_pltype: Invalid IE type - ‘58’

7

Howdy,

Okay, please contact the Support department directly.

8

Hi,

Sorry to barge in on your thread, I was just wondering if you had a resolution to this issue from your contact with Support?

I’ve been getting the same error this morning on 10.10.0-digiumphones running on Debian 6.0 (Squeeze) with a D70 f/w 1_1_1_0_49993 and DPMA 10.0_1.3.0

I’ve not been able to see if this impacts how the status application functions - this is a first deployment of DPMA here.

If you or Malcolm are able to give me any pointers in the right direction and save me bugging support, that’d be most appreciated :smile:

Cheers,

Kev

9

I don’t remember that one actually coming through our Support department…