Doesn't work after 5pm or on Weekends

Outgoing calls don’t work after 5pm or on weekends…? What’s with that? I just get silence after dialing.

I don’t know how to do this if I wanted to so it’s not something I turned on.

Anyone know where I should look?

bandwidth.com
Asterisk 1.4
Fedora 11
All SIP
Grandstream and Polycom phones

When you say “Doesn’t work” you mean, the phones can’t dial, no tone or you hear a voice prompt?

Oh, sorry!

I mean they can’t make outgoing calls. They dial and just get silence.

I haven’t checked if it is EXACTLY 5pm, but it definitely turns off everyday and then back on before 8am.

can you show us your extensions.conf, sip.conf and finally the CLI output when you make a call after 5pm?

I will get an actual after 5pm CLI output tonight, but this is what it looks like. It acts like a normal call, but times out after this point instead of connecting.

asterisk*CLI> -- Executing [XXXXXXXXXX@school:1] Dial("SIP/106-b710b7e0", "SIP/trunk-out/+XXXXXXXXXX") in new stack -- Called trunk-out/+XXXXXXXXXX

extensions.conf

[code][general]
static=yes
writeprotect=no

[globals]
TRUNK=SIP/trunk-out
HSPAGE=SIP/412&SIP/416&SIP/417&SIP/418&SIP/419&SIP/420&SIP/422&SIP/424&SIP/426&SIP/427&SIP/428&SIP/431&SIP/433&SIP/436&SIP/440&SIP/441&SIP/444&SIP/445&SIP/447&SIP/448&SIP/449
MSPAGE=SIP/301&SIP/302&SIP/303&SIP/304&SIP/305&SIP/306&SIP/325
TESTPAGE=SIP/423

[outgoing]

exten => 911,1,Dial(${TRUNK}/911)
exten => 9911,1,Dial(${TRUNK}/911)
exten => 9111,1,Dial(${TRUNK}/911)
exten => 9991,1,Dial(${TRUNK}/911)
exten => 99911,1,Dial(${TRUNK}/911)
exten => 999111,1,Dial(${TRUNK}/911)

exten => _1900XXXXXXX,1,Congestion(4)
exten => _1900XXXXXXX,n,Hangup()

exten => _900XXXXXXX,1,Congestion(4)
exten => _900XXXXXXX,n,Hangup()

exten => _XXXXXXX,1,Dial(${TRUNK}/+1208${EXTEN})
exten => _XXXXXXX,n,Congestion(4)
exten => _XXXXXXX,n,Hangup()

exten => _XXXXXXXXXX,1,Dial(${TRUNK}/+1${EXTEN})
exten => _XXXXXXXXXX,n,Congestion(4)
exten => _XXXXXXXXXX,n,Hangup()

exten => _XXXXXXXXXXX,1,Dial(${TRUNK}/+${EXTEN})
exten => _XXXXXXXXXXX,n,Congestion(4)
exten => _XXXXXXXXXXX,n,Hangup()

[frombandwidth]

exten => +12087473764,1,Answer()
exten => +12087473764,n,Wait(2)
exten => +12087473764,n,Goto(school,2,1)

exten => +12087473303,1,Answer()
exten => +12087473303,n,Wait(2)
exten => +12087473303,n,Goto(school,3,1)

exten => +12087473411,1,Answer()
exten => +12087473411,n,Wait(2)
exten => +12087473411,n,Goto(school,4,1)

exten => _+1208.,1,Answer()
exten => _+1208.,n,Set(TIMEOUT(digit)=4)
exten => _+1208.,n,Set(TIMEOUT(response)=10)
exten => _+1208.,n,Wait(2)
exten => _+1208.,n,Background(wssd_greeting)
exten => _+1208.,n,Wait(8)
exten => _+1208.,n,Playback(goodbye)
exten => _+1208.,n,Hangup()

exten => 101,1,Answer()
exten => 101,n,Wait(2)
exten => 101,n,Dial(SIP/100,15,Ttr)
exten => 101,n,Dial(SIP/100&SIP/101,15,Ttr)
exten => 101,n,Voicemail(100,u)
exten => 101,n+101,Voicemail(100,b)
exten => 101,n,Hangup()

include => school

[school]

exten => 1,1,Dial(SIP/100,15,Ttr)
exten => 1,n,Dial(SIP/100&SIP/101,10,Ttr)
exten => 1,n,Voicemail(100,u)
exten => 1,n+101,Voicemail(100,b)

exten => 2,1,Dial(SIP/200&SIP/206,15,Ttr)
exten => 2,n,Dial(SIP/200&SIP/206&SIP/209,15,Ttr)
exten => 2,n,Dial(SIP/200&SIP/206&SIP/209&SIP/205,10,Ttr)
exten => 2,n,Voicemail(200,u)
exten => 2,n+101,Voicemail(200,b)

exten => 3,1,Dial(SIP/300,20,Ttr)
exten => 3,n,Dial(SIP/300&SIP/305,10,Ttr)
exten => 3,n,Voicemail(300,u)
exten => 3,n+101,Voicemail(300,b)

exten => 4,1,Set(TIMEOUT(digit)=4)
exten => 4,n,Set(TIMEOUT(response)=10)
exten => 4,n,Background(high_school_greeting)
exten => 4,n,Wait(8)
exten => 4,n,Playback(goodbye)
exten => 4,n,Hangup()

exten => 106,1,Dial(SIP/106&SIP/108,20,Ttr)
exten => 106,n,Voicemail(106,u)
exten => 106,n+101,Voicemail(106,b)

exten => 108,1,Goto(school,106,1)

exten => 400,1,Dial(SIP/400&SIP/401,15,Ttr)
exten => 400,n,Dial(SIP/400&SIP/401&SIP/405,10,Ttr)
exten => 400,n,Voicemail(400,u)
exten => 400,n+101,Voicemail(400,b)

exten => 4999,1,SIPAddHeader(Call-Info: answer-after=0)
exten => 4999,n,Page(${HSPAGE})
exten => 4999,n,Hangup()

exten => 3999,1,SIPAddHeader(Call-Info: answer-after=0)
exten => 3999,n,Page(${MSPAGE})
exten => 3999,n,Hangup()

exten => 7999,1,Goto(ivr_menu,s,1)

exten => 8000,1,Playback(school_menu_joke)
exten => 8000,n,Hangup()

exten => _3XX,1,Macro(dialMSExtension,${EXTEN})
exten => _XXX,1,Macro(staff,${EXTEN})

include => voicemail
include => badext
include => outgoing

[badext]

exten => i,1,Playback(pbx-invalid)
exten => i,2,Goto(frombandwidth,main,1)

exten => t,1,Playback(vm-goodbye)
exten => t,2,Hangup()

[voicemail]

exten => _50XXX,1,Wait(1)
exten => _50XXX,n,VoicemailMain(${EXTEN:2}) ; just ask for the password we’re already in their vmail
exten => _50XXX,n,Hangup()

exten => 50,1,VoicemailMain ; ask for everything, user (extension) and password - see voicemail.conf
exten => 50,n,Hangup()

exten => _*XXX,1,Voicemail(${EXTEN:1},u)

[macro-staff]

exten => s,1,Dial(SIP/${ARG1},20,Tt)
exten => s,2,Voicemail(${ARG1},u) ; Unavailable message
exten => s,102,Voicemail(${ARG1},b) ; Busy message - Remember they can record Name, Busy, and Unavailable

include => badext

[macro-dialMSExtension] ; after direct dialing MS extension, bounce to secretary

exten => s,1,Dial(SIP/${ARG1},20,Tt)
exten => s,2,Dial(SIP/300,10,Tt)
exten => s,3,Voicemail(${ARG1},u) ; Unavailable message
exten => s,102,Voicemail,(${ARG1},b) ; Busy message - Remember they can record Name, Busy, and Unavailables

include => badext

[ivr_menu]
exten => s,1,Answer()
exten => s,n,Set(TIMEOUT(digit) = 8)
exten => s,n,Set(TIMEOUT(response) = 8)
exten => s,n,Background(what_to_do)
exten => s,n,Goto(s,1)

exten => 001,1,Record(wssd_greeting.ulaw)
exten => 001,n,Goto(ivr_menu,s,1)

exten => 002,1,Playback(wssd_greeting)
exten => 002,n,Goto(ivr_menu,s,1)

exten => 007,1,Record(high_school_greeting.ulaw)
exten => 007,n,Goto(ivr_menu,s,1)

exten => 008,1,Playback(high_school_greeting)
exten => 008,n,Goto(ivr_menu,s,1)

exten => 009,1,Record(middle_school_greeting.ulaw)
exten => 009,n,Goto(ivr_menu,s,1)

exten => 010,1,Playback(middle_school_greeting)
exten => 010,n,Goto(ivr_menu,s,1)

exten => 011,1,Record(elementary_school_greeting.ulaw)
exten => 011,n,Goto(ivr_menu,s,1)

exten => 012,1,Playback(elementary_school_greeting)
exten => 012,n,Goto(ivr_menu,s,1)

exten => 013,1,Record(what_to_do.ulaw)
exten => 013,n,Goto(ivr_menu,s,1)

exten => 014,1,Playback(what_to_do)
exten => 014,n,Goto(ivr_menu,s,1)

exten => i,1,Goto(ivr_menu,s,1)

exten => t,1,Goto(ivr_menu,s,1)[/code]

sip.conf

[code][general]
port=5060
bindaddr=0.0.0.0
disallow=all
allow=ulaw
tos_sip=cs3
tos_audio=ef
tos_video=af41
context=school
rtptimeout=60
jbenable=yes

[100]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Sherry Phillips
secret=100
mailbox=100

[101]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Melvin Beutler
secret=101
mailbox=101

[102]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Nancy Cox
secret=102
mailbox=102

[103]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=FA Special Ed
secret=103
mailbox=103

[104]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Jaron Packer
secret=104
mailbox=104

[105]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Brian Mendenhall
secret=105
mailbox=105

[106]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Cole Tarbet
secret=106
mailbox=106

[107]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Hank Povey
secret=107
mailbox=107

[108]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Server Room
secret=108
mailbox=108

[109]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Choir Room
secret=109
mailbox=109

[110]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Fine Arts Lab
secret=110
mailbox=110

[112]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Neil Fuller
secret=112
mailbox=112

[200]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Amy Lemmon
secret=200
mailbox=200

[201]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=JoBeth Morrison
secret=201
mailbox=201

[203]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Cindy Hull
secret=203
mailbox=203

[204]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Lori Koller
secret=204
mailbox=204

[205]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Melissa Waddoups
secret=205
mailbox=205

[206]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=EL Workroom
secret=206

[209]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=EL Library
secret=209
mailbox=209

[210]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Melinda Royer
secret=210
mailbox=210

[212]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=RuthAnn Camp
secret=212
mailbox=212

[216]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=EL Lunch Room
secret=216
mailbox=216

[217]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Lori Zilles
secret=217
mailbox=217

[218]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Cindy White
secret=218
mailbox=218

[219]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Geraldine Gunnell
secret=219
mailbox=219

[220]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Joan Harrison
secret=220
mailbox=220

[224]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Julie Nash
secret=224
mailbox=224

[225]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Leah Lucherini
secret=225
mailbox=225

[227]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Katie Mathews
secret=227
mailbox=227

[228]
type=friend
host=dynamic
dtmfmode=rfc2833
secret=228
mailbox=228

[230]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Arien Shumway
secret=230
mailbox=230

[231]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Mandi Moser
secret=231
mailbox=231

[233]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Vicky Palmer
secret=233
mailbox=233

[234]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Gregg Defriez
secret=234
mailbox=236

[236]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=EL Music Room
secret=236
mailbox=236

[240]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Elwell Boys Locker
secret=240

[241]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Elwell Girls Locker
secret=241

[288]
type=friend
host=dynamic
callerid=EL Student Phone
dtmfmode=rfc2833
secret=288

[300]
type=friend
host=dynamic
dtmfmode=rfc2833
secret=300
callerid=Susan Doney
mailbox=300
vmexten=300

[301]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Tyler Brown
secret=301
mailbox=301

[302]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Shari Turnbow
secret=302
mailbox=302

[303]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Tyson Moser
secret=303
mailbox=303

[304]
type=friend
host=dynamic
dtmfmode=rfc2833
secret=304
mailbox=304

[305]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Kathy Bright
secret=305
mailbox=305
vmexten=305

[306]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Daran Smart
secret=306
mailbox=306

[307]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=MS Resource
secret=307
mailbox=307

[325]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=AnnaBeth Olson
secret=325
mailbox=325

[488]
type=friend
host=dynamic
callerid=EL Student Phone
dtmfmode=rfc2833
secret=0000

[400]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Christy Thornley
callerid=400
secret=0000
mailbox=400

[401]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Susan Blair
secret=0000
mailbox=401

[405]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Spencer Barzee
secret=0000
mailbox=405

[412]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Edward Kimpel
secret=0000
mailbox=412

[416]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=John Abbott
secret=0000
mailbox=416

[417]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Lucinda Bingham
secret=0000
mailbox=417

[418]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=HS Lounge
secret=0000
mailbox=418

[419]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Amanda Hansen
secret=0000
mailbox=419

[420]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Kathy Winward
secret=0000
mailbox=420

[422]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Chapter 1
secret=0000
mailbox=420

[423]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=HS Lunch Room
secret=0000
mailbox=423

[436]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Jim Summers
secret=0000
mailbox=436

[424]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Marcia Kendall
secret=0000
mailbox=424

[425]
type=friend
host=dynamic
dtmfmode=rfc2833
secret=0000
callerid=Jean Paskins
mailbox=425

[426]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Boys Locker
secret=0000
mailbox=426

[427]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Girls Locker
secret=0000
mailbox=427

[428]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Joseph Grimm
secret=0000
mailbox=428

[431]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Tyler Telford
secret=0000
mailbox=431

[433]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Legrand Leavitt
secret=0000
mailbox=433

[436]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Jim Summers
secret=0000
mailbox=436

[437]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=HS Blue Room
secret=0000
mailbox=437

[439]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Bonnie Neilsen
secret=0000
mailbox=439

[440]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Neil Fuller
secret=0000
mailbox=440

[441]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Alan Hatch
secret=0000
mailbox=441

[444]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Lynda Smith
secret=0000
mailbox=444

[447]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Weight Room
secret=0000
mailbox=447

[448]
type=friend
host=dynamic
dtmfmode=rfc2833
callerid=Joann Wade
secret=0000
mailbox=448

[449]
type=friend
host=dynamic
dtmfmode=rfc2833
secret=0000
callerid=Colleen Henderson
mailbox=449

[450]
type=friend
host=dynamic
dtmfmode=rfc2833
secret=0000
callerid=Jeff Phillips

[trunk-out]
type=peer
host=172.22.9.3
port=5060
reinvite=no ; testing ghost calls
canreinvite=no ; testing ghost calls
fromuser=+12087473502
dtmfmode=rfc2833

[trunk-in]
type=peer
host=172.22.9.3
port=5060
nat=yes ; required here!
reinvite=no ; required!
canreinvite=no ; required!
context=frombandwidth ; arbitrary name for context
dtmfmode=rfc2833[/code]

mmmmm curiously yesterday we have a similar problem with our Sip provider (Protel in my case). The CLI outputs show the same as a normal call just like your output, but when debug the channel it say “To many Hops”.

So we run sip show registry in the cli and the peers doesnt register. 30 minutes after they registered it seems a DNS problems but in your case it appear that your sip trunk not respond after 5pm. Can you debug your sip peer?

Sure, I guess I will have to wait until tonight to post meaningful output.