Per the information below, I tried to create an ‘o’ extension, but was told it isn’t a valid extension number. Can anyone help with this?
-= Info about application 'Directory' =- [Synopsis] Provide directory of voicemail extensions [Description] Directory(vm-context[|dial-context[|options]]): This application will present the calling channel with a directory of extensions from which they can search by name. The list of names and corresponding extensions is retrieved from the voicemail configuration file, voicemail.conf. This application will immediately exit if one of the following DTMF digits are received and the extension to jump to exists: 0 - Jump to the 'o' extension, if it exists. * - Jump to the 'a' extension, if it exists. Parameters: vm-context - This is the context within voicemail.conf to use for the Directory. dial-context - This is the dialplan context to use when looking for an extension that the user has selected, or when jumping to the 'o' or 'a' extension. Options: f - Allow the caller to enter the first name of a user in the directory instead of using the last name.