Hi,
We are running an IVR application using Asterisk@home.
We are using Vonage VoIP service. One of the interfaces of our ata is connected to the LAN/internet and one wire from the ata goes into the digium card.
We have been encountering a strange problem. Whenever a caller enters a number, few digits fail to reach the asterisk machine. for e.g if he enters 947890, only 94789 would reach the machine. and this digit skipping is random. Following are my zapata.conf,zaptel.conf files.
/etc/asterisk/zapata.conf:
;
; Zapata telephony interface
;
; Configuration file
[trunkgroups]
[channels]
language=en
context=from-pstn
signalling=fxs_ks
rxwink=300 ; Atlas seems to use long (250ms) winks
;
; Whether or not to do distinctive ring detection on FXO lines
;
;usedistinctiveringdetection=yes
usecallerid=yes
hidecallerid=no
callwaiting=yes
usecallingpres=yes
callwaitingcallerid=yes
threewaycalling=yes
transfer=yes
cancallforward=yes
callreturn=yes
echocancel=yes
echocancelwhenbridged=no
echotraining=800
rxgain=0.0
txgain=0.0
group=0
callgroup=1
pickupgroup=1
immediate=no
dtmfdelay=10
;faxdetect=both
faxdetect=incoming
;faxdetect=outgoing
;faxdetect=no
;Include genzaptelconf configs
#include zapata-auto.conf
group=1
;Include AMP configs
#include zapata_additional.conf
/etc/zaptel.conf:
Autogenerated by /usr/local/sbin/genzaptelconf – do not hand edit
Zaptel Configuration File
This file is parsed by the Zaptel Configurator, ztcfg
It must be in the module loading order
Span 1: WCTDM/0 “Wildcard TDM400P REV I Board 1”
channel 1, WCTDM, inactive.
channel 2, WCTDM, inactive.
channel 3, WCTDM, inactive.
fxsks=4
Span 2: ZTDUMMY/1 “ZTDUMMY/1 1”
Global data
loadzone = us
defaultzone = us
Any help is appreciated.
Thx in advance!!
!!I have noticed that if I enter the digits slowly it accepts the digits correctly (.i.e most of the times).Any idea as to what is going wrong??